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求人 ラグジュアリー

ファッションの仕事は、豪華なジョブのリーダーは、求人の贅沢な数百人の毎日のヨーロッパ最大の企業に到着。

繊維、ファッション、装飾、食器、銀製品、宝石類:雇用贅沢はすべての分野に浸透。

多数のジョブがサイト上でご利用いただけますラグジュアリーています。高級ファッションの仕事を通して仕事に大可視化、雇用の専門家の贅沢。


122 求人

  • Sales Associate

    VERSACE
    GV - Versace Gotemba Outlet Position: Sales Associate Store: Versace Outlet Gotemba 御殿場店 Job Responsibilities: 世界観 顧客重視 考 方 大切 成長 互 働 個人 店舗 売上目標 一緒 達成 Job Details 売上管理 接客販売 顧客管理 商品在庫管理 備品管理 店舗VMD 対応 法令順守 他店 連携 Job Requirements: 2-3年販売経験 経験 尚可 高 方 顧客志向 - At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    正社員
    Setagaya City
  • Sales Associate

    VERSACE
    GV - Versace Ginza Position: Sales Associate Report toStore Manager Job Responsibilities: 世界観 顧客重視 考 方 大切 、 成長 互 働 、個人・店舗 売上目標 一緒 達成 Job Details ・売上管理 ・接客販売 ・顧客管理 ・商品在庫管理、備品管理 ・店舗VMD ・ 対応 ・法令順守 ・他店 連携 Job Requirements: ・2-3年販売経験 ・ ・ 経験 尚可 ・ 高 方 ・顧客志向 At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    正社員
    Chuo City
  • GUERLAIN
    Guerlain (Japan) is looking for a CRM Manager in Tokyo. This position will be reporting to Digital Director and with two direct reports: CRM Clienteling Specialist & Data Analyst. MISSION STATEMENT The CRM Manager is responsible for defining and executing the Maison’s CRM strategy to expand the customer base and drive long-term customer value, loyalty, and brand desirability. This is achieved through a balanced approach of data-driven one-to-many CRM activations and high-touch one-to-one Clienteling strategies. Leveraging customer data and insights, the CRM Manager delivers personalized, omnichannel experiences, supports both robust retail and growing digital business objectives, and enhances personalization to elevate the overall client experience that reflect Guerlain’s heritage and savoir-faire within a luxury beauty environment. MAIN RESPONSIBILITIES 1) CRM Strategy & Management Develop and implement a CRM strategy aligned with Guerlain’s heritage, brand positioning, and long-term client equity Oversee the customer lifecycle across acquisition, retention, reactivation, and top-tier (VIC) development with omni-channel touch point approach. Design and maintain refined customer segmentation frameworks based on engagement, value, and behavioral insights 2) Clienteling & One-to-One Engagement Define and implement clienteling approach, enabling Beauty Advisors to deliver refined, personalized one-to-one interactions Translate customer insights into actionable clienteling guidelines, including tailored client prioritization, communication touchpoints, and follow-ups Monitor clienteling performance metrics, including tiered customer engagement, VIC retention, and active client participation Foster emotional connections and elevate the client experience through high-touch, luxury interactions that reflect Guerlain’s heritage 3) One-to-Many Activation communication Develop and maintain a balanced framework between one-to-many CRM activations and one-to-one interactions Define and craft a refined client contact and communication strategy across multiple touchpoints, including but not limited to LINE, EDM, and DM, with cadence and guidelines that respect luxury brand standards 4) Loyalty Program & VIC EVENT Management Develop and evolve loyalty programs to strengthen long-term client engagement and membership value, while enabling relevant cross-category opportunities. Collaborate with retail team &VM team to deliver tailored, emotionally resonant experiences for VIC clients (GAISHO/VIC EVENT/etc) Tracking loyalty program performance and provide actionable insights to continuously refine loyalty program 5) Data Analytics & Insights Own CRM and clienteling performance analysis across retail and digital touchpoints Analyze key KPIs across business dimensions, including retention, frequency, client profile, purchase journey, and cross-selling, to provide actionable insights that guide CRM strategy, clienteling prioritization, and commercial decision-making Deliver regular dashboards and reports that support strategic initiatives while enabling elevated and emotionally resonant client experiences 6) Campaign Measurement & Optimization Define success metrics and frameworks for both one-to-many CRM campaigns and one-to-one clienteling activities Conduct post-campaign analysis to identify opportunities for refinement in segmentation, messaging, and journey design Ensure campaigns and clienteling actions consistently enhance the Maison’s prestige and emotional resonance with clients 7) Cross-Functional Collaboration Work closely with Retail TEAM, Marketing TEAM, Digital TEAM, VM TEAM, Logistic and IT teams in a matrix organization With closely communication with HQ team to align local execution with global Guerlain / LVMH CRM frameworks, maintaining consistency with the Maison’s identity 8) CRM Operations & Governance CRM budget planning and resource allocation in alignment with brand priorities and strategic initiatives CRM related product forecasting and stock management Oversee CRM-related systems and tools, ensuring effective usage, data quality, and continuous improvement CRM internal team management Since 1828, Guerlain has always been about revealing wonders – through the crafting of exceptional, audacious fragrances and beauty products. We run a transformation at a fast pace and are onboarded on the accelerating elevation journey that will lead us to the clear destination of being the most iconic high perfumery and high cosmetic house in image and products, above the competition, the most exclusive one.
    正社員
    Chiyoda City
  • TIFFANY & CO
    Position Overview The Team Leader, Store Planning is responsible for the day to day management of the Store Planning team and the overall project delivery process across the portfolio of store projects in Japan for the company. This includes new, renovations, relocations and Day-2 works across flagships, boutiques, shop in shops and pop-ups. Key Accountabilities Define and implement the project delivery strategy in partnership with VP, Local and Global stakeholders. l Lead by example, through clear and effective communication, promoting new ideas and recommendations and supporting teamwork by building trust with colleagues and business partners Set up the projects and communication protocols per Tiffany standards and workflow process to ensure teams can engage effectively. Support the Project Managers in reviewing and negotiating lease terms and handover conditions Regularly visit completed projects with members of store design, store planning and retail to perform post-opening project audits. Identify areas of improvement and institute changes to store design, project development, delivery materials and suppliers Manage and develop professional external relations including landlords, architects, contractors and suppliers. Oversee project budgets, schedules and reporting ensuring transparency and accountability across the portfolio of projects Closely partner and align with Security, CVM, IT, Procurement, Finance and other internal parties to identify process improvements cost efficiencies, Drive initiatives to increase vendor pool in collaboration with Sourcing and Local Procurement This includes cost reduction initiatives, improving production capabilities, customization, sample development and vendor compliance with durability requirements.
    正社員
    Tokyo
  • CHRISTIAN DIOR COUTURE
    募集職種 ストアマネージャー 1946年、パリのモンテーニュ通り30番地にオートクチュールサロンを創設したところからディオールの歴史は始まります。メゾン創設の翌年、クリスチャン・ディオールは自身の名を冠しパリにてオートクチュールコレクションを発表。革新的な“ニュールック”の誕生で、ディオールは、エレガンスの国際的な概念を覆し、ファッション史の新たな1章を開きます。類い稀なる感性の持ち主だったクリスチャン・ディオールの系譜を受け継ぐメゾンは、伝統的なサヴォワールフェール(匠の技)、斬新さ、そして独創性をもって今も継承され、弛まぬ進化をしています。 ストアマネージャーのミッションは以下4点を掲げています。 ストアの目標を確実に達成するためにビジネスチャンスを特定し、アクションを実行すること ポジティブかつプロフェッショナルな職場環境を作り、適切な管理とコーチングを通じてストアチームを率いて発展させること 顧客戦略に沿って常に卓越した顧客サービスを保証し、店舗の運営と予算を管理する責任をもつこと ビジネスを発展させ、ディオールアンバサダーとして、ストアマネージャーは模範を示し、LVMHの文化と価値観を尊重、共有し、自店のみならずメゾンの価値を押し上げる行動をとること 勤務地 ディオール札幌大丸店
    正社員
    Sapporo
  • MOËT HENNESSY
    Mission Statement Develop strategic marketing direction based on consumer insights both in marketing, connection for consumers, and PR/communication plans for each respective brands. (both qualitative and quantitative) Develop and maximize brand BTL strategy and activate the business volume goals in alignment with the growth plans inclusive PMT (5 years plan) Develop and maximize brand ATL strategy managing media (incl. digital) / PR / events / influencers and networking in alignment with brands ambitions and brand key messages. Create strong synergy between ATL and BTL to maximize the impact. Be the face of the brand(s) vis-à-vis Maison(s)/HQ office/regional office. Manage its coordination between department/functions and key stakeholders such as sales to promote better ways of working and bring value to MHD’s business, brand portfolio and people. Brand Building Take the lead role in the delivery of the following outputs with alignment with key stakeholders such as Maison/ Sales/ Other departments. Annual Brand Plan development and implementation Mid-Term Plan development and implementation Promotional plans and details (Calendars, Connection Plan, Budget, KPIs) Business / Campaign / Activations analysis and reporting Trade activation implementation maximizing return on investment Merchandisings / Tools plan and development Collaborate with Media team to elaborate the annual media plan, optimizing the partners / agency of media Analyze / track the market / consumer trend to work together with Market intelligence teamA&P management Media/ PR communication Building Collaborate with the PR team for the delivery of the following outputs with effective communication with Maison / Media / Journalists / Agencies Media plans and details (Calendars, Budget, KPIs) Media / PR analysis and reporting both in Online / Offline Identify the relevant influencers / KOLs for each respective brands to develop the amplification plan based on the event / product launch Commercial Building Collaborate with Commercial Excellence team to implement the BBI (Brand Building Investment) plan in Trade Share the marketing and BBI plan in details Align with the commercial plan for each respective brands (Volume, Distributions, Rate of sales) Analyze the activation result to measure the performance vs KPIs Leverage Trade / Consumer feedback to reflect to the next action points Qualifications Education: 4 years Bachelor degree is a MUST. Masters is a plus Over 7- 8 years professional experience in the marketing / business development field (Depends on the carrer) 5-7 years of brand management experience in consumer goods / luxury brands industry with budget management responsibility Proven experience of luxury marketing with good sense of understanding luxury brands Experience in international environment would be an advantage Experience in Consumer Communication and/or Public Relations management (press, key opinion leaders) Experience in event planning/ execution - specialize in handling PR/Event agencies Experience in relation with digital communication Maintenance of good relations with representatives of the media Interest in and understanding of wines & spirits industry is a plus Skills Strong communication skills in an international/diverse environment (both in Japanese and English) Strong business/commercial acumen, with a good understanding of managing a brand business Understanding of brand building within a luxury context Good organizational and planning skills Presentation and negotiation skills Strong numerical/analytical skills Be creative / lead innovation Strong people management/coaching skills Good networking, influencing, and communication skills Drive for results Deal with ambiguity Problem solving / be able to generate solution pro-actively Take responsibility
    正社員
    Chiyoda City
  • LVMH
    Mission Statement: 経験豊富で自立心のあるカスタマーサポートスタッフを募集しています。時計やジュエリーブランドに関する電話およびメールでの問い合わせ対応、修理依頼の入力、および関連する事務作業を担当します。分野が異なっていても、ラグジュアリービジネスに携わり、一流のサービスとホスピタリティを理解し提供できる方を求めています。 Responsiblities: 問い合わせ対応 当社ブランドの時計やジュエリーの修理に関する問い合わせ窓口 (修理受付、内容説明、納期、修理費用情報) 商品に関する問い合わせ対応(カスタマーセンター機能) アフターサービスに関する社内問い合わせ窓口着信の特徴: エンドユーザー、時計小売店(顧客)、直営ブティック、社内卸売部門からの着信 お客様からの問い合わせに対する第一対応修理受付入力業務 顧客情報および製品情報(製品番号、シリアル)をシステム(SAP)に入力 修理時計と請求書の受領確認、故障修理状況のまとめとシステムへの入力 書類や郵便物の仕分けなどの事務作業Eコマース関連業務 商品関連の問い合わせ対応 スイス本社との確認
    正社員
    Tokyo
  • SWAROVSKI
    At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Visual Merchandiser, you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. Note: This job ad is not linked with an active position. Your data is saved in our platform to be used as soon as we have a vacancy. After a year, your data will be deleted, according to GDPR rules. About the job As a Visual Merchandising (VM), you will be a key driver in bringing the Swarovski brand story to life nationwide. You will support the VM Manager in the flawless execution of global VM guidelines and strategies across all stores, ensuring brand consistency and excellence in visual presentation. This role directly contributes to enhancing the customer experience and maximizing product sell-through by managing tool logistics, coordinating essential training, and supporting key installation projects. Your responsibilities include, but are not limited to: VM Operations Responsible for being first contact for Visual Merchandising team. Translate global guidelines by each store concept for each global campaign (usually 3-4 per year) and dispatch to 100 stores. Flag if there is any local adaptation needed. VM tools order coordination and follow ups with central team. Coordinate VM training / meetings for VM experts in stores and DMs. VM Display Store visits on daily basis including domestic travel. Frequency will be adjusted depending on individual role suitability. Coordinate and physically support display for new openings, refurbishments and relocations. Support in-store events and adhoc pop up events. About you We are looking for a unique and amazing talent, who brings along the following: Must have BA Degree or equivalent Minimum 2 years of Visual Merchandising experience Fluent Japanese and basic English Excel/PPT/Word skills Nice to have Experience in fashion/jewelry industry More than conversational level of English Team orientation, and ability to work effectively with all levels of the organization Detail-oriented, quality-oriented Who understands brand business with result-driven attitude What we offer You can expect a range of benefits, including: Swarovski products discounts (50% for all products) Buddy Program (Employee Assistance Program) Retirement benefit plan: 401K (pension) and 特退共 (DC) 10 days annual leave & 5 days summer holiday (July to Sept) Overtime Payment Office closes Dec 28 to Jan 4 every year Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
    正社員
    Chiyoda City
  • BALENCIAGA
    Position: セールスアソシエイト Report To: ストアマネージャー About us 1917年にスペイン出身のクリストバル・バレンシアガにより創業、1937年パリに設立されたBalenciagaの当初のメゾンは、フォルムと技術における数々の革新と共にモダンクチュールを定義しました。2015年にアーティスティック・ディレクターに任命されて以来、デムナは限界を押し広げるコレクションを通じてBalenciagaのビジョンを守り続け、そのコレクションはウィメンズとメンズのプレタポルテ、アクセサリー、美術品を含むまでに拡大しました。ブランドの拡大するデジタル分野、素材開発、そして今日の社会的責任との前例のない相互作用により、常に現代性の最前線にあり続けています。2021年デムナはBalenciagaの創業者が1968年に引退して以来初めてとなる50th クチュールコレクションをデザインし、カッティングエッジなエレガンスの基準を復活させました。 Your opportunity ファッションを通じて、バレンシアガの歴史、世界観、スタイル上のメッセージなどをお客様にお伝え頂くと共に、お客様に「良質な時間」を提供して頂く事がミッションです。 年齢や性別を超え、幅広いお客様との出会いを通じ、ご自身の可能性を広げていきませんか。 プロ意識の高いチームメンバーと共に目標に向かって積極的に取り組み、長期的にご活躍頂ける方からのご応募をお待しています。 How you will contribute ・売り上げの最大化、素晴らしい顧客体験とアフターサービスの提供 ・積極的な新規顧客の開拓、既存顧客とのさらなる絆の構築 ・深い商品知識の維持、マーケットのトレンドや競合他社の状況把握 ・チームメンバーとの良好な関係構築、積極的なサポート・フォロー ・ガイドラインに則り、組織の一員として身だしなみや所作等のスタンダードを遵守する Who you are ・バレンシアガへの興味関心・想い ・ファッション、アパレル業界での販売経験(ラグジュアリー業界でのご経験をお持ちであれば尚可) ・製品に対する感受性、ファッション・トレンド知識 ・チームワーク、積極性、成長意欲、柔軟な考え方と想像力、好奇心 ・接客や顧客創出に対してのこだわり ・失敗や成功を分析して次に活かすマインドと行動 ・日本語コミュニケーションスキル必須、英語、中国語等外国語スキル歓迎 Why work with us? 入社後の研修制度について セールスのプロフェッショナルとしてスキルを磨いて頂くために、研修を多数行っています。 入社後研修では、バレンシアガの伝統と歴史・製品知識・クラフトマンシップ・ブランドバリューなどの基礎を学んで頂き、その後は店舗での実践に沿った OJT、その他高度な接客スキルや、専門知識を高めるための各種トレーニングをご用意しています。 キャリアパスについて セールスアソシエイトとしてブランドに相応しい接客技術習得後は、接客や製品に関わる知識を各店舗で訴求するトレーニングアンバサダーや、VMD担当、各カテゴリー担当等の役割を持ち、チームのパフォーマンス向上に貢献する事や、セールスエキスパートとして接客販売のプロフェッショナルを目指す事、また店舗運営や人材育成に携わる副店長/店長を目指す事が可能です。 How you work 勤務時間・休日・休暇 ・シフト制(実動 7.5 時間/日、休憩 1.5 時間) ※就業店舗の店舗営業時間により異なります ・年間休日 115日 ・リフレッシュ休暇 5 日/年間(※正社員のみ) ・有給休暇(10〜20 日/年間) ・慶弔休暇 / 産前産後休業 / 育児・介護休業等 Compensation &Benefit 給与体系 ・年棒制(給与改定は原則年1回・4月) ・時間外手当 ・交通費支給(月 5 万円まで) ・インセンティブ制度(変更あり) > チームとして成果の最大化するため、月次店舗予算の達成率に応じたインセンティブ制度を用意 > Employee of the month 月次優秀スタッフの表彰、ベストプラクティスの共有 > その他シーズンによりフォーカスアイテムや各種KPIを設定した特別インセンティブあり(不定期) 福利厚生 ・ユニフォーム貸与 ・各種トレーニング(導入研修、商品研修、販売テクニック研修、eラーニング 等) ・万が一に備えた充実の総合福祉保健、団体長期障害所得補償保険、グループ障害保険 ・ストック有給休暇制度(有休の繰り越し制度) ・ベネフィット・ワン加入 ・社員販売割引制度 ・健康診断、インフルエンザ予防接種補助、従業員支援プログラムと心身のサポート ・年始手当 ・企業型確定拠出年金 ・永年勤続表彰(5年毎) ・シーズナルギフト 等 Diversity Commitment バレンシアガは、多様な人材の育成に尽力しています。私たちは、性別、年齢、国籍、宗教、文化、障害、階級、性的指向など、あらゆる形態の多様性が従業員と顧客の両方の経験を豊かにすると信じています。機会均等雇用主として、バレンシアガはすべての応募を歓迎し、能力とブランド・バリューとの整合性に基づいて選考を行います。成功に導くことが私たちの目標です。この職務における成功とはどのようなものなのか、皆さんと一緒に検討することも面接プロセスの一環です。 バレンシアガは、障がいのある方を含め、すべての応募者にアクセシブルな体験を提供します。 採用プロセスにおいてサポートが必要な場合、または特別な配慮が必要な場合は、バレンシアガジャパン HR 採用担当([email protected]) までご連絡ください。
    正社員
    Gotemba
  • BALENCIAGA
    Position: セールスアソシエイト Report To: ストアマネージャー About us 1917年にスペイン出身のクリストバル・バレンシアガにより創業、1937年パリに設立されたBalenciagaの当初のメゾンは、フォルムと技術における数々の革新と共にモダンクチュールを定義しました。2015年にアーティスティック・ディレクターに任命されて以来、デムナは限界を押し広げるコレクションを通じてBalenciagaのビジョンを守り続け、そのコレクションはウィメンズとメンズのプレタポルテ、アクセサリー、美術品を含むまでに拡大しました。ブランドの拡大するデジタル分野、素材開発、そして今日の社会的責任との前例のない相互作用により、常に現代性の最前線にあり続けています。2021年デムナはBalenciagaの創業者が1968年に引退して以来初めてとなる50th クチュールコレクションをデザインし、カッティングエッジなエレガンスの基準を復活させました。 Your opportunity ファッションを通じて、バレンシアガの歴史、世界観、スタイル上のメッセージなどをお客様にお伝え頂くと共に、お客様に「良質な時間」を提供して頂く事がミッションです。 年齢や性別を超え、幅広いお客様との出会いを通じ、ご自身の可能性を広げていきませんか。 プロ意識の高いチームメンバーと共に目標に向かって積極的に取り組み、長期的にご活躍頂ける方からのご応募をお待しています。 How you will contribute ・売り上げの最大化、素晴らしい顧客体験とアフターサービスの提供 ・積極的な新規顧客の開拓、既存顧客とのさらなる絆の構築 ・深い商品知識の維持、マーケットのトレンドや競合他社の状況把握 ・チームメンバーとの良好な関係構築、積極的なサポート・フォロー ・ガイドラインに則り、組織の一員として身だしなみや所作等のスタンダードを遵守する Who you are ・バレンシアガへの興味関心・想い ・ファッション、アパレル業界での販売経験(ラグジュアリー業界でのご経験をお持ちであれば尚可) ・製品に対する感受性、ファッション・トレンド知識 ・チームワーク、積極性、成長意欲、柔軟な考え方と想像力、好奇心 ・接客や顧客創出に対してのこだわり ・失敗や成功を分析して次に活かすマインドと行動 ・日本語コミュニケーションスキル必須、英語、中国語等外国語スキル歓迎 Why work with us? 入社後の研修制度について セールスのプロフェッショナルとしてスキルを磨いて頂くために、研修を多数行っています。 入社後研修では、バレンシアガの伝統と歴史・製品知識・クラフトマンシップ・ブランドバリューなどの基礎を学んで頂き、その後は店舗での実践に沿った OJT、その他高度な接客スキルや、専門知識を高めるための各種トレーニングをご用意しています。 キャリアパスについて セールスアソシエイトとしてブランドに相応しい接客技術習得後は、接客や製品に関わる知識を各店舗で訴求するトレーニングアンバサダーや、VMD担当、各カテゴリー担当等の役割を持ち、チームのパフォーマンス向上に貢献する事や、セールスエキスパートとして接客販売のプロフェッショナルを目指す事、また店舗運営や人材育成に携わる副店長/店長を目指す事が可能です。 How you work 勤務時間・休日・休暇 ・シフト制(実動 7.5 時間/日、休憩 1.5 時間) ※就業店舗の店舗営業時間により異なります ・年間休日 115日 ・リフレッシュ休暇 5 日/年間(※正社員のみ) ・有給休暇(10〜20 日/年間) ・慶弔休暇 / 産前産後休業 / 育児・介護休業等 Compensation &Benefit 給与体系 ・年棒制(給与改定は原則年1回・4月) ・時間外手当 ・交通費支給(月 5 万円まで) ・インセンティブ制度(変更あり) > チームとして成果の最大化するため、月次店舗予算の達成率に応じたインセンティブ制度を用意 > Employee of the month 月次優秀スタッフの表彰、ベストプラクティスの共有 > その他シーズンによりフォーカスアイテムや各種KPIを設定した特別インセンティブあり(不定期) 福利厚生 ・ユニフォーム貸与 ・各種トレーニング(導入研修、商品研修、販売テクニック研修、eラーニング 等) ・万が一に備えた充実の総合福祉保健、団体長期障害所得補償保険、グループ障害保険 ・ストック有給休暇制度(有休の繰り越し制度) ・ベネフィット・ワン加入 ・社員販売割引制度 ・健康診断、インフルエンザ予防接種補助、従業員支援プログラムと心身のサポート ・年始手当 ・企業型確定拠出年金 ・永年勤続表彰(5年毎) ・シーズナルギフト 等 Diversity Commitment バレンシアガは、多様な人材の育成に尽力しています。私たちは、性別、年齢、国籍、宗教、文化、障害、階級、性的指向など、あらゆる形態の多様性が従業員と顧客の両方の経験を豊かにすると信じています。機会均等雇用主として、バレンシアガはすべての応募を歓迎し、能力とブランド・バリューとの整合性に基づいて選考を行います。成功に導くことが私たちの目標です。この職務における成功とはどのようなものなのか、皆さんと一緒に検討することも面接プロセスの一環です。 バレンシアガは、障がいのある方を含め、すべての応募者にアクセシブルな体験を提供します。 採用プロセスにおいてサポートが必要な場合、または特別な配慮が必要な場合は、バレンシアガジャパン HR 採用担当([email protected]) までご連絡ください。
    正社員
    Tokyo
  • BALENCIAGA
    Group Job Family Sales Omni Channel Job Family Retail Management Region/ Market/ Country: Japan Location: Tokyo Company: Balenciaga Japan Department: Retail Business Title: Client Development & VIC Manager Position Title: Client Development & VIC Manager Direct Report to: Japan Retail Director Main Objective of the job The Client Development & VIC Manager is responsible for leading the relationship strategy with the brand’s most valued clients (VICs) and driving client loyalty and revenue growth through the planning and execution of CRM strategies. This role oversees exclusive VIC events, CRM data analysis, and the design of personalized client experiences. The manager will supervise one CRM Specialist and collaborate cross-functionally to support the brand’s continued growth. Performance Indicators Perform strategic analysis to develop and optimize sales networks, ensure geographical footprint optimization leveraging on the best store formats and retail mix Sales target achievement Retail KPI - Sales - Prospect - # Clients : New / Existing - Segmentation : VVIC / VIC - Customer profile VIC MANAGEMENT: Responsible for elevating VIC client experience in-and-out of the store vis-à-vis High Segment KPIs and reflecting the brand ambitionPlan and implement in-store and offsite events, in sync with HQ and local Marketing, Retail, Training, Merchandising and VM functionsIdentify and engage external commercial partnerships to drive new VIC recruitment strictly respecting and maintaining Brand imageManage end-to-end overseas brand experiencesActively propose and implement new VIC in-store activations to drive upgrades and VIC client retentionManage post event analysis in conjunction with Retail and PR & COM teamSupport all other VIC/High Segment related initiatives and ah-hoc projectsAct as a key support to in-store Sales ExpertsGuide, coach and train store teams to enhance VIC engagement, retention and upgradesManage dedicated VIC event budget and monthly forecast/accrualsInternal Key relationships Local Teams: Retail, Merchandising, Visual Merchandising, PR & Communication, Store Planning, Logistics External Key relationships External Business partners such as venues, hotels, restaurants, other brands, travel agencies, etc. Key Experiences - 5+ years of experience in client relationship roles within luxury, high-end retail, or hospitality - Hands-on experience in CRM or data-driven marketing - Proven track record in planning and executing high-end client events - Team management experience - Strong interpersonal and communication skills - Business-level English proficiency - Experience with CRM platforms - Deep understanding of and interest in fashion and luxury - Proficiency in data analysis tools Key Knowledge & Competencies Strong sensibility Retail business acumen Analytical approach and sharp problem solving Project management skills Teamwork/Collaboration Ability to leverage best practices, share and reapply Leadership Behaviors INCLUSION You create a high-performing team and foster a fair and respectful environment where each individual's uniqueness is valued VIGILANCE You anticipate opportunities and threats so as to lead in the long run AUDACITY You are quick to seize opportunities, turning potential failures into success TENACITY You are true to your ambition when times get tough and weather the storms with your team Personal Qualities Integrity Ability to multitask and prioritize Active listening skills Hands-on and strategic Action oriented paired with solid organizational skills (planning and monitoring) Fluency in English and Japanese
    正社員
    Tokyo
  • TIFFANY & CO
    Purpose: We are seeking a highly motivated and enthusiastic intern to join our Human Resources department. This internship offers a valuable opportunity to gain hands-on experience in various HR functions, contribute to enhancing our talent initiatives, and learn about fostering a dynamic workplace. Responsibilities: Training & Development: Support the coordination and logistics of employee training programs. Employee Engagement: Participate in initiatives to promote employee engagement and a positive work environment. Trend Analysis: Conduct trend analysis of engaging HR policies & programs (e.g., wellbeing, new ways of working, and CSR) in local markets. Contribution to HR Projects: Present creative ideas and perspectives to contribute to HR projects Internal Communications: Support the creation of internal newsletters and contribute to the improvement of new digital signage and intranet platforms. DEIB & CSR Support: Provide assistance for Diversity, Equity, Inclusion, and Belonging (DEIB) & Corporate Social Responsibility (CSR) initiatives. Present creative ideas and perspectives to contribute to HR projects where requested. Data Entry and Reporting: Assist with data entry, report generation, and HR metrics tracking. Other Duties: Assist HR team members as needed. Qualification: Currently enrolled/graduated as a university student in Japan or Overseas. Bilingual in Japanese & English to conduct both local & global communications. Strong interest in Human Resources and evolution of organization transformation. Excellent communication, interpersonal, and organizational skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to maintain confidentiality and handle sensitive information. Detail-oriented and able to work independently. Availabilities & Duration: Starting April or earlier 2026, for a minimum of six months, with extensions possible upon mutual discussion. Ideally full-time (5 days a week) / 3-4 days per week also available based on discussion Why You Should Apply: If you are looking for an internship opportunity in the People arena, and/or if you would like to experience project work and strategic decision making in a big organization, this will be a great opportunity for you.
    正社員
    Tokyo
  • FENDI
    フェンディ ジャパンのデマンド&ディストリビューションプランニングスペシャリストは、アクセサリーカテゴリー、シューズの全性別の製品アロケーションを担当します。 [ESSENTIAL DUTIES AND JOB RESPONSIBILITIES] Men’s Allocation 担当製品の新作投入管理、およびパーマネント/クロスシーズンの繰越在庫管理:       - 割り当て計画の作成/マーチャンダイザーとの調整      - 目標在庫レベルのシステム設定と調整      - 店舗の収容能力に基づいた店舗在庫レベルの管理      - ローマのロジスティクスおよび本社との出荷/配送に関する連携 店舗間の週次在庫再調整/シーズンごとの再調整 米国、EU、中国、APACの各地域間の月次在庫再調整(本社主導) SKU別売上・在庫レポートの週次作成/SKU別売上分析 ポップアップ、ポップイン、外商出店、VICイベント、顧客からの特別リクエストへの特別割り当て 新規/リニューアルオープンへの割り当て、システム設定、店舗への情報提供 店舗の在庫運用ルールの管理とサポート Men’s Demand Planning & Forecasting マーチャンダイザーと連携したパーマネント商品の月次予測/繰越在庫の四半期予測 在庫不足または在庫逼迫時の追加在庫割り当てに関する本社との交渉
    正社員
    Tokyo
  • PRADA
    PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSEMiu Miu Department Manager 情熱 持 担当 業績 卓越 顧客体験 提供 重要 密 連携 販売戦略 実行 顧客開拓 企画運営 通 店舗 成功 支 理念 体現 売上 最大化 人材育成 顧客満足度向上 推進 役割 担 RESPONSIBILITIES 役割 担当 業績 分析 改善 向 策定 実行 連携 店舗全体 販売戦略 推進 予算達成 KPI目標 上回 成果 目指 最大化 売上 貢献度 向上 人材育成 高 構築 商品知識 販売手法 顧客 実施 継続的 成長 支援 有能 人材 発掘 社内育成 機会 提供 顧客体験 構築 客様 第一 考 率先 卓越 顧客 提供 販売 通 顧客満足度 向上 新規顧客 獲得 既存顧客 強固 関係構築 推進 店舗全体 高 店舗運営 環境整備 管理 通 店舗内 魅力 最大化 在庫 業務 管理 身 基準 維持 向上 貢献 企画 実行 企画 運営 新規顧客 獲得 認知度向上 目指 競合他社 分析 最適 提案 本部 協力 価値 高 実施 KNOWLEDGE AND SKILLS 業界 経験 方 顧客構築 育成 積極的 情熱 出来 方 店舗 育成 強 組織 作 方 個人 出来 方 快適 職場環境 作 方 数字 KPI 分析 管理 構築 出来 方 JOB PURPOSEMiu Miu Department Manager 情熱 持 担当 業績 卓越 顧客体験 提供 重要 密 連携 販売戦略 実行 顧客開拓 企画運営 通 店舗 成功 支 理念 体現 売上 最大化 人材育成 顧客満足度向上 推進 役割 担 RESPONSIBILITIES 役割 担当 業績 分析 改善 向 策定 実行 連携 店舗全体 販売戦略 推進 予算達成 KPI目標 上回 成果 目指 最大化 売上 貢献度 向上 人材育成 高 構築 商品知識 販売手法 顧客 実施 継続的 成長 支援 有能 人材 発掘 社内育成 機会 提供 顧客体験 構築 客様 第一 考 率先 卓越 顧客 提供 販売 通 顧客満足度 向上 新規顧客 獲得 既存顧客 強固 関係構築 推進 店舗全体 高 店舗運営 環境整備 管理 通 店舗内 魅力 最大化 在庫 業務 管理 身 基準 維持 向上 貢献 企画 実行 企画 運営 新規顧客 獲得 認知度向上 目指 競合他社 分析 最適 提案 本部 協力 価値 高 実施 KNOWLEDGE AND SKILLS 業界 経験 方 顧客構築 育成 積極的 情熱 出来 方 店舗 育成 強 組織 作 方 個人 出来 方 快適 職場環境 作 方 数字 KPI 分析 管理 構築 出来 方
    正社員
    Tokyo
  • PRADA
    PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. Client Advisor 販売員 Client Advisor 販売員 客様 中心 置 期待 理解 有意義 関係 育 特別 思 出 残 顧客体験 提供 役割 担 個人 店舗 売上目標達成 責任 持 店舗 E 両方 最高 提供 積極的 行動 求 協力 建設的 取 重要視 目標達成 向 動 方 応募 待 入社後 実績 適性 判断 個人 希望又 会社都合 Client Advisor以外 店舗運営 携 業務等 本社 業務 含 従事 Client Advisor 販売員 Client Advisor 販売員 客様 中心 置 期待 理解 有意義 関係 育 特別 思 出 残 顧客体験 提供 役割 担 個人 店舗 売上目標達成 責任 持 店舗 E 両方 最高 提供 積極的 行動 求 協力 建設的 取 重要視 目標達成 向 動 方 応募 待 入社後 実績 適性 判断 個人 希望又 会社都合 Client Advisor以外 店舗運営 携 業務等 本社 業務 含 従事
    正社員
    Tokyo
  • PRADA
    PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSEMiu Miu Department Manager 情熱 持 担当 業績 卓越 顧客体験 提供 重要 密 連携 販売戦略 実行 顧客開拓 企画運営 通 店舗 成功 支 理念 体現 売上 最大化 人材育成 顧客満足度向上 推進 役割 担 RESPONSIBILITIES 役割 担当 業績 分析 改善 向 策定 実行 連携 店舗全体 販売戦略 推進 予算達成 KPI目標 上回 成果 目指 最大化 売上 貢献度 向上 人材育成 高 構築 商品知識 販売手法 顧客 実施 継続的 成長 支援 有能 人材 発掘 社内育成 機会 提供 顧客体験 構築 客様 第一 考 率先 卓越 顧客 提供 販売 通 顧客満足度 向上 新規顧客 獲得 既存顧客 強固 関係構築 推進 店舗全体 高 店舗運営 環境整備 管理 通 店舗内 魅力 最大化 在庫 業務 管理 身 基準 維持 向上 貢献 企画 実行 企画 運営 新規顧客 獲得 認知度向上 目指 競合他社 分析 最適 提案 本部 協力 価値 高 実施 KNOWLEDGE AND SKILLS 業界 経験 方 顧客構築 育成 積極的 情熱 出来 方 店舗 育成 強 組織 作 方 個人 出来 方 快適 職場環境 作 方 数字 KPI 分析 管理 構築 出来 方 JOB PURPOSEMiu Miu Department Manager 情熱 持 担当 業績 卓越 顧客体験 提供 重要 密 連携 販売戦略 実行 顧客開拓 企画運営 通 店舗 成功 支 理念 体現 売上 最大化 人材育成 顧客満足度向上 推進 役割 担 RESPONSIBILITIES 役割 担当 業績 分析 改善 向 策定 実行 連携 店舗全体 販売戦略 推進 予算達成 KPI目標 上回 成果 目指 最大化 売上 貢献度 向上 人材育成 高 構築 商品知識 販売手法 顧客 実施 継続的 成長 支援 有能 人材 発掘 社内育成 機会 提供 顧客体験 構築 客様 第一 考 率先 卓越 顧客 提供 販売 通 顧客満足度 向上 新規顧客 獲得 既存顧客 強固 関係構築 推進 店舗全体 高 店舗運営 環境整備 管理 通 店舗内 魅力 最大化 在庫 業務 管理 身 基準 維持 向上 貢献 企画 実行 企画 運営 新規顧客 獲得 認知度向上 目指 競合他社 分析 最適 提案 本部 協力 価値 高 実施 KNOWLEDGE AND SKILLS 業界 経験 方 顧客構築 育成 積極的 情熱 出来 方 店舗 育成 強 組織 作 方 個人 出来 方 快適 職場環境 作 方 数字 KPI 分析 管理 構築 出来 方
    正社員
    Osaka
  • PRADA
    PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSEMiu Miu Department Manager 情熱 持 担当 業績 卓越 顧客体験 提供 重要 密 連携 販売戦略 実行 顧客開拓 企画運営 通 店舗 成功 支 理念 体現 売上 最大化 人材育成 顧客満足度向上 推進 役割 担 RESPONSIBILITIES 役割 担当 業績 分析 改善 向 策定 実行 連携 店舗全体 販売戦略 推進 予算達成 KPI目標 上回 成果 目指 最大化 売上 貢献度 向上 人材育成 高 構築 商品知識 販売手法 顧客 実施 継続的 成長 支援 有能 人材 発掘 社内育成 機会 提供 顧客体験 構築 客様 第一 考 率先 卓越 顧客 提供 販売 通 顧客満足度 向上 新規顧客 獲得 既存顧客 強固 関係構築 推進 店舗全体 高 店舗運営 環境整備 管理 通 店舗内 魅力 最大化 在庫 業務 管理 身 基準 維持 向上 貢献 企画 実行 企画 運営 新規顧客 獲得 認知度向上 目指 競合他社 分析 最適 提案 本部 協力 価値 高 実施 KNOWLEDGE AND SKILLS 業界 経験 方 顧客構築 育成 積極的 情熱 出来 方 店舗 育成 強 組織 作 方 個人 出来 方 快適 職場環境 作 方 数字 KPI 分析 管理 構築 出来 方 JOB PURPOSEMiu Miu Department Manager 情熱 持 担当 業績 卓越 顧客体験 提供 重要 密 連携 販売戦略 実行 顧客開拓 企画運営 通 店舗 成功 支 理念 体現 売上 最大化 人材育成 顧客満足度向上 推進 役割 担 RESPONSIBILITIES 役割 担当 業績 分析 改善 向 策定 実行 連携 店舗全体 販売戦略 推進 予算達成 KPI目標 上回 成果 目指 最大化 売上 貢献度 向上 人材育成 高 構築 商品知識 販売手法 顧客 実施 継続的 成長 支援 有能 人材 発掘 社内育成 機会 提供 顧客体験 構築 客様 第一 考 率先 卓越 顧客 提供 販売 通 顧客満足度 向上 新規顧客 獲得 既存顧客 強固 関係構築 推進 店舗全体 高 店舗運営 環境整備 管理 通 店舗内 魅力 最大化 在庫 業務 管理 身 基準 維持 向上 貢献 企画 実行 企画 運営 新規顧客 獲得 認知度向上 目指 競合他社 分析 最適 提案 本部 協力 価値 高 実施 KNOWLEDGE AND SKILLS 業界 経験 方 顧客構築 育成 積極的 情熱 出来 方 店舗 育成 強 組織 作 方 個人 出来 方 快適 職場環境 作 方 数字 KPI 分析 管理 構築 出来 方
    正社員
    Tokyo
  • PRADA
    PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. Jobsummary/purpose As Church's Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador. You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Church's Brands. You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel. Responsibilities Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the "client journey ceremony"; Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store; Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service; Demonstrate an excellence knowledge of the products as well as Prada / Miu Miu history, culture and DNA; Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities; Embrace and promote the Omni Channel mindset; Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of care and respect for the Products; Utilize Company digital tools actively to offer a complete and integrated luxury experience; Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting; Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room; Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed; Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values. Job summary/purposeAs Church's Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador. You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Church's Brands. You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel. Responsibilities Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the "client journey ceremony"; Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store; Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service; Demonstrate an excellence knowledge of the products as well as Prada / Miu Miu history, culture and DNA; Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities; Embrace and promote the Omni Channel mindset; Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of care and respect for the Products; Utilize Company digital tools actively to offer a complete and integrated luxury experience; Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting; Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room; Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed; Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.
    正社員
    Tokyo
  • PRADA
    PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. Client Advisor 販売員 Client Advisor 販売員 客様 中心 置 期待 理解 有意義 関係 育 特別 思 出 残 顧客体験 提供 役割 担 個人 店舗 売上目標達成 責任 持 店舗 E 両方 最高 提供 積極的 行動 求 協力 建設的 取 重要視 目標達成 向 動 方 応募 待 入社後 実績 適性 判断 個人 希望又 会社都合 Client Advisor以外 店舗運営 携 業務等 本社 業務 含 従事 Client Advisor 販売員 Client Advisor 販売員 客様 中心 置 期待 理解 有意義 関係 育 特別 思 出 残 顧客体験 提供 役割 担 個人 店舗 売上目標達成 責任 持 店舗 E 両方 最高 提供 積極的 行動 求 協力 建設的 取 重要視 目標達成 向 動 方 応募 待 入社後 実績 適性 判断 個人 希望又 会社都合 Client Advisor以外 店舗運営 携 業務等 本社 業務 含 従事
    正社員
    Tokyo
  • PRADA
    PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. Client Advisor 販売員 Client Advisor 販売員 客様 中心 置 期待 理解 有意義 関係 育 特別 思 出 残 顧客体験 提供 役割 担 個人 店舗 売上目標達成 責任 持 店舗 E 両方 最高 提供 積極的 行動 求 協力 建設的 取 重要視 目標達成 向 動 方 応募 待 入社後 実績 適性 判断 個人 希望又 会社都合 Client Advisor以外 店舗運営 携 業務等 本社 業務 含 従事 Client Advisor 販売員 Client Advisor 販売員 客様 中心 置 期待 理解 有意義 関係 育 特別 思 出 残 顧客体験 提供 役割 担 個人 店舗 売上目標達成 責任 持 店舗 E 両方 最高 提供 積極的 行動 求 協力 建設的 取 重要視 目標達成 向 動 方 応募 待 入社後 実績 適性 判断 個人 希望又 会社都合 Client Advisor以外 店舗運営 携 業務等 本社 業務 含 従事
    正社員
    Tokyo
  • PRADA
    PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. Cashier Cashier 募集 業務全般 担当 支払 前払 返品 請求書 発行 銀行振込 遠隔販売用預金 効率的 行 現金 支払 管理 日々 締 作業 顧客 更新 含 基 精度 高 業務 遂行 店舗運営 効率化 貢献 協力 建設的 取 重要視 目標達成 向 動 方 応募 待 入社後 実績 適性 判断 個人 希望又 会社都合 Cashier以外 店舗運営 携 業務等 本社 業務 含 従事 Cashier Cashier 募集 業務全般 担当 支払 前払 返品 請求書 発行 銀行振込 遠隔販売用預金 効率的 行 現金 支払 管理 日々 締 作業 顧客 更新 含 基 精度 高 業務 遂行 店舗運営 効率化 貢献 協力 建設的 取 重要視 目標達成 向 動 方 応募 待 入社後 実績 適性 判断 個人 希望又 会社都合 Cashier以外 店舗運営 携 業務等 本社 業務 含 従事
    正社員
    Osaka
  • PRADA
    PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. Stock Assistant Stock Assistant 募集 在庫管理業務 店舗運営 関 業務 主 担当 店長 商品 荷受 販売 意識 整頓 出荷 返品 E-Commerce 準備 在庫管理 行 基 店舗運営全体 効率化 貢献 協力 建設的 取 重要視 目標達成 向 動 方 応募 待 入社後 実績 適性 判断 個人 希望又 会社都合 Stock Assistant以外 店舗運営 携 業務等 本社 業務 含 従事 Stock Assistant Stock Assistant 募集 在庫管理業務 店舗運営 関 業務 主 担当 店長 商品 荷受 販売 意識 整頓 出荷 返品 E-Commerce 準備 在庫管理 行 基 店舗運営全体 効率化 貢献 協力 建設的 取 重要視 目標達成 向 動 方 応募 待 入社後 実績 適性 判断 個人 希望又 会社都合 Stock Assistant以外 店舗運営 携 業務等 本社 業務 含 従事
    正社員
    Tokyo
  • POMELLATO
    Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail & On-Line Selling: Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends. Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.
    正社員
    Tokyo
  • BERLUTI
    Berluti Japan is looking for a VMD Assistant Manager. The VMD department’s aim is In line with the brand’s strategy and the guideline from the HQs, to optimize and maintain properly the brand visual merchandising in our stores in Japan, including sales occasions outside stores, such as department Gaisho events / pop up stores, in order to upgrade the brand image and maximize the sales. Visual Merchandising Assistant Manager supervise our stores under the following missions; To manage and support Visual merchandising in stores by the HQ guideline. To Train store staff on VMD To make regular VM Reporting To support Visual Merchandising Manager to define and implement the VMD strategy. Visual merchandising guidelines for stores: To create JAPAN VMD strategy together with Visual Merchandising Manager To set up an optimized zoning and VMD plan in each store in cooperation with Sales Merchandising and Retail. To implement visual merchandising in each store with Store Manager and store VM referee To monitor regularly the visual merchandising in each store through regular store visits and communication with Store Managers and store VM referee and give them advice/supports. To manage and follow the products launches in stores in cooperation with Sales Merchandising, Retail, and Communication. Training on VMD To train stores staff, especially store VMD referees, on visual merchandising to maintain properly the store VMD To make frequent and close communication with Store Managers and store VMD referees to give them advice for the improvement of their store VMD Windows: To adjust the window plans made by the HQs and VM manager for each store in Japan depending on each location and stock availability. To support make the product rotations in windows with the store VM referee. VMD community: To work together with Visual Merchandising Manager for develop strengthening the VM community for the local referees Reporting : To make a regular report on VMD activities in Japan to the HQs and VMD manager
    正社員
    Tokyo
  • LORO PIANA
    The CRM Manager/Specialist will play a pivotal role in enhancing customer engagement, driving loyalty, and optimizing marketing strategies to achieve business growth. This role requires a deep understanding of luxury customer behaviors and the ability to leverage data-driven insights to create personalized experiences. Define and lead Loro Piana CRM Strategy in Japan market, to develop strong customer funnel improving CRM KPIs, closely working with HQ. Implement CRM activations, engage and recruit prospects and new clients, and to strengthen customer funnel both in size and quality, and engage customers with thorough understanding of customer insights and strong analytical skill. This includes strategic management of client file with constant analysis of CRM KPIs to develop strong customer funnel to contribute to top line sales. Strategy Development - Collaborate with cross-functional teams to design and implement CRM strategies that align with the overall business objectives of the luxury division Data-Driven Insights - Utilize advanced analytics and customer data to identify trends, segment audiences, and develop targeted marketing campaigns that maximize customer lifetime value. Personalization - Lead efforts to personalize customer interactions across all touchpoints, ensuring a seamless and luxury-compliant experience. Campaign Management - Plan, execute, and evaluate multi-channel CRM campaigns, including email marketing, SMS, social media, and direct mail, to engage and convert customers. Technology & Tools - Manage CRM software and tools to ensure optimal performance, integration, and reporting capabilities. Stay updated on industry trends and adopt best practices. Technology & Tools - Manage CRM software and tools to ensure optimal performance, integration, and reporting capabilities. Stay updated on industry trends and adopt best practices. Reporting & Analysis - Provide regular reports and analysis on CRM performance metrics, ROI, and customer insights, recommending actionable strategies for improvement. Client Communication - Working with the Retail Team and based on the guidelines and tools provided by the HQ, prepares and delivers client communication including calls, newsletters, catalogues, mailers, etc. on a regular basis Client Management - Based on the client action plan and working with the Retail Team and based on the guidelines and tools provided by the HQ, prepares and organizes relevant actions to clients – gifts, in-store services, communication plans with highest standards of execution
    正社員
    Tokyo
  • PARFUMS CHRISTIAN DIOR
    Within a context of innovation and scientific excellence, the Skincare Laboratory Manager leads the development of high value-added innovative skincare products, primarily for the Asian market, while ensuring their global scalability. The role provides scientific and technical leadership across projects, in close collaboration with R&D, MCI and Marketing. Deliver assigned projects with following leadership Lead and delivery of assigned innovation product development by managing & guiding 5-6 formulators for Asia primarily, but potentially for global application Present the progress of innovation work with technical rationale/data as “reasons to believe” to R&D management team and get an agreement for clear next steps. Propose and pursue new technology exploration, create new formula chassis with unique & superior texture, and/or with superior skin care efficacy. In collaboration with the Valorization coordinator, create technical models and communicate the superior benefits technically achieved by the new formula chassis to R&D management first, then transform the information/data to central & local Marketing with consumer understandable explanation on competitive edges In collaboration with the Valorization coordinator, analyze competitive activities and find opportunities for own technology to compete with them technically and commercially Provide required data and prototypes at project decision meetings and manage the development schedule with full communication with AIC & central R&D, Marketing, and Product supply groups. Participate in press presentation for technology presentation when the products are designed for Asian needs and requested by central & local PR. Support market, technical and scientific survey in skin care field In collaboration with Open Innovation team, explore and identify novel technology from suppliers and vendors with possible partnership Provide technical support for global projects led by central R&D laboratory not to miss the critical Asian needs In collaboration with Open Innovation team, ensure monitoring of new technologies/innovations in Asia, and provide feedback of assessment to management and counterparts in central R&D, MCI & Marketing Guarantee timely feedback on any quality problems from own formulation work to set better reactivity and continuous improvement of formulation designing and/or package compatibility in a timely manner. Work Authorization This position does not offer visa sponsorship. Applicants must already have valid work authorization to work in Japan. Language Requirement Fluency in Japanese at a native‑equivalent level (e.g., JLPT N1 or equivalent) is required due to the nature of the role.
    正社員
    Chiyoda City
  • PRADA
    PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE Field Retail Trainer 主 当社店舗 実践的 接客指導 通 店舗 能力 開発 強化 顧客体験 向上 売上最大化 役割 Miu Miu Retail Training Team 一員 Retail Trainer 連携 店舗 観察 店舗 密着 提供 現場 浸透 中核 担 顧客 一貫性 体験 提供 向上 推進 重要 RESPONSIBILITIES 現場指導 通 店舗 提供 店舗状況 観察 機会 特定 Before/After 測定 新規 支援 調整 支援 等 分析 事務 Retail Trainer 情報共有 改善提案 KNOWLEDGE AND SKILLS 日本語 以上 例 JLPT N1 店舗 販売経験 3年以上 店舗 育成経験 3年以上 高度 能力 店舗 関係構築力 能力 柔軟性 協働的 姿勢 積極的 問題解決能力 分析力 論理的思考力 基本的 MS Office 操作 Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
    正社員
    Tokyo
  • TIFFANY & CO
    Summary: Role/Scope: Responsible for all topics related to order processing, stock review, Sell-in/Sell-out data processing and management. This position is the key contact of Retailer's Commercial team for Purchase orders. Responsible for TIFFANY brand image consistency. Work proactively to support Travel Retail Boutiques and Retail Boutiques to enable high standard service. (On time delivery of needed Tools, Uniforms, Data, Information etc.) Responsibilities: Wholesale Purchase Order Processing Work with both Japan and USA related teams to ensure high stock fulfilment within scheduled lead time. Manage overall PO processing workload. Make sure Wholesale Boutique has sufficient stock to maximize sales. Prepare Monthly assortment list, announce to Retailers together with order suggestions. Data Processing and Management Weekly, Monthly, Quarterly Sell-in forecasting and tracking, as well as Retail Boutiques sales forecasting, tracking, and reporting. Daily, Weekly, Monthly Sell-out data consolidation Monthly KPI data tracking and consolidation for Travel Retail / Retail Boutiques SOH and Sell-out tracking, ensure healthy inventory Update business situation monthly to Japan Finance team Report Sell-in/ Sell-out/ SOH on a monthly basis to USA Trade team Attend Monthly Global Trade meetings with Travel Retail Manager Follow up on actions needed for operational tasks. Prepare ad-hoc reports and materials as required Others Monthly tracking, invoicing, internal announcements for Inbound related actions Packaging and Stationery orders for Travel Retail Boutiques /Retail Boutiques and Office Travel Retail team Invoice processing Handle preparation and communication to Retailers for Price Change Support operational tasks for Boutique opening renovation, closing Fully in charge of Uniform and in-store tools distribution. Make sure Boutiques have what they are supposed to have and following the usage guideline. Complete any projects/tasks assigned by superior
    正社員
    Tokyo
  • POMELLATO
    Your opportunity This role supports the Operations Senior Manager in overseeing logistics, inventory, repair coordination, and international shipping for Pomellato Japan. How you will contribute: Inventory & Stock Management Oversee the inventory of Jewellery and Packaging.planning and executing biannual inventory checks across all Pomellato Japan locations.Collect and analyze data, and reporting of inventory results to Operations Senior Manager and Finance.Oversee Monthly Inventory closing on the system and share the inventory data to Finance.Logistics & Repair Coordination Liaise with Outsourcing Warehouse and repair vendors to ensure smooth operations.Orders and manage repair orders, coordinating with stores and repair centers (domestic and Italy).Maintain accurate records of repair status and delivery timelines with systems.International & Domestic Shipping Prepare shipping documentation and assist with customs clearance procedures.Coordinate furniture imports for store openings and relocations.Communicate with HQ, merchandising, and logistics teams to align on shipping schedulesPlace customer orders and follow up the delivery scheduleQuality & Vendor Management Supervise quality control and inventory processes.Assist in managing vendor contracts, and process invoices related to operations.Report quality issues to HQSystem & Documentation Arrange shipments of Jewellery and Packaging from the external warehouse using system.Generate packing lists and consignment documents.Maintain and update data in Salesforce and other relevant systems.Cross-functional Communication Act as a point of contact for store staff regarding shipment status, repair updates, and operational issues.Gather feedback and propose improvements to workflow and service quality.Who you Are: Minimum 3 years of experience in logistics, operations, or supply chain coordination (retail industry preferred).Strong organizational and communication skills.Business-level Japanese and English (Italian is a plus).Proficiency in Microsoft Office and Salesforce (or willingness to learn).Detail-oriented with a proactive mindset and willingness to grow into a managerial role.Results-oriented with the ability to work autonomously and under pressure.
    正社員
    Tokyo
  • AUDEMARS PIGUET
    AUDEMARS PIGUET
    企業概要 現在 長 時 経 世代 世代 引 継 希少 才能 貢献 上 築 私 未来 世代 受 継 考 私 先人 功績 感銘 受 未来 無限 可能性 心 踊 常 前向 未来志向 分野 卓越性 追求 会社 一員 私 一緒 素晴 切 開 求人内容 Standard Watchmaker 時計修理 担当 客様 大切 時計 本 本 丁寧 納期限 遵守 修理 頂 複雑 繊細 時計 取 扱 国内外 資格制度 設 Responsibilities: 修理業務 時計 , 取付,文字盤 針取付 沿 修理 実施 改善業務 修理 向上 参加 工具 取扱 適切 工具 取扱 徹底 清潔 整理整頓 安全 作業環境 維持 資格 国内外 時計学校 年以上 専門教育 受 方 時計 修理実務経験5年以上 基本的 PC Outlook,Excel,Word, PowerPoint 基本的 英語 他 情報 人 平等 機会 競争力 報酬 快適 勤務 職場環境 福利厚生 提供 勤務時間 7 00 20 00 勤務 休憩 60分 年間休日 122日前後 8日 12日/月 土日祝日 日数 応 変動 年次有給休暇 他有給休暇 病気休暇 入院療養休暇 慶弔休暇 他無給休暇 子 看護休暇 介護休暇 産前産後休暇 育児休業 介護休業 退職金 社会保険 完備 通勤交通費 支給 上限5万円/月 他 確定拠出年金 所得補償保険 各種保険 所得補償保険 入院一時給付保険 高度障害補償保険 昼食費 7,000円/月 語学研修 英語 語
    正社員
    Tokyo