TIFFANY & CO リクルート

Position Overview Trainer responsibilities include teaching presentation and persuasion techniques to Client Advisors, simulating sales scenarios and preparing training programs that cover knowledge gaps. Note that this position requires visiting our regional retail stores to work closely with our Regional Sales Directors on a regular basis. Key Accountabilities Partner with HQ Retail Training Director, Education for all seasonal education updates and advisements. Undertake regular reviews and analyses procedures and materials to measure the impact of training on store performance. Measure and analyses the efficiency of training results through sales results and client satisfaction feedback results. Visiting our regional retail boutiques to collaborate closely with our Client Advisors on a regular basis. Observe how Client Advisors interact with clients to identify areas of improvement. Help Client Advisors to develop their storytelling skills and personal narratives. Organize role-playing activities to simulate difficult client cases (e.g., how to overcome objections) Apply various sales training techniques (e.g., gamification, case studies and group activities)

Key Accountabilities List the core job responsibilities/accountabilities that are fundamental but not marginal to the performance of the job, the employee's success and impact on the organization. Assign a percentage of time the accountability will require each year that totals to 100% for all accountabilities. Select the level of importance the accountability has to the success of the position. Analysis: Capture KPIs and analyze trends over time. Independently perform deep-dive analysis to understand the underlying drivers. Provide insight and commentary on trends; proactively identify opportunities/risk areas where appropriate Perform return analysis on various project proposals, monitor investment performance and provide recommendations Expense and Capital Planning: Support the preparation of annual budget Be primary owner of expense accounts and coordinate planning process across departments Support the Capital Planning process Coordinate and provide rolling forecast throughout the year as required Support creation of documentation and presentations for senior leadership Ad Hoc Support other ad-hoc requests from other departments in Japan as well as Corporate. Qualifications/Primary Job Requirements Specify number of years of job-related experience required; type of degree required/preferred; certificates/licenses; specific skills required (e.g., computer programs, foreign language skills, special machines, etc.). In addition, include special attendance issues (e.g. traditional working hours, non-traditional working hours like working on weekends). Required Qualifications/Primary Job Requirements: Strong analytical skills and attention to detail English and Japanese communication skills in writing and verbal (TOEIC 850 or above ; JLPT N2 or N1) Advance level of Microsoft Excel/PowerPoint Self-Starter/Good coordinator Ability to maintain a flexible work schedule during monthly and year-end closings University degree Preferred Qualifications/Primary Job Requirements: Experience of Hyperion, Business Objects, and JDE software Budget process experience

Position Overview The Manager Store Planning is responsible for the overall project management for retail and trade projects within the Japan region. In close partnership with other departments and the central teams, they develop manage the project from start to end including but not limited to developing the project brief, budget creation and management, risk management, scheduling, quality management, stake holder coordination, handover to facilities and close out. Key Accountabilities Execute new store projects, renovations, remodels and Day-2 work from initiation to close out Set up the projects and communication protocols per Tiffany standards and workflow process to ensure teams can engage effectively. Support the development of the project briefs and Proforma, programs/schedules and budgets that respect Store Planning Project lifecycle. Review lease terms and existing conditions Manage approved schedules to achieve all critical milestones. Adjust and update as needed during the lifecycle of the project Update on project schedule, budget, procurement on a regular basis Manage budgets during the project lifecycle and flag and manage risk at lifecycle milestones. Overseeing construction - ensure weekly OAC meetings are conducted and documented, coordination with procurement that owner furnished items are on schedule. Build to high quality and handover store to retail team 100% defect free. Collect and organize all required project closeout documents, requirements for landlord re-imbursements if applicable, certificate of occupancy and internal audit documentation. Regularly visit completed projects with members of store design, store planning and retail to perform post-opening project audits. Identify areas of improvement and institute changes to store design, project development, delivery materials and suppliers Influence cross-functional teams through effective communication and lead through example with clear communications, promoting ideas and recommendations and supporting teamwork by building trust with colleagues and business partners. Analyze standards, cost efficiencies and suppliers Conduct preliminary reviews of sample submittals for materials, finishes, furniture, lighting and other FF&E as required, and review millwork shop drawings for design compliance if needed locally. Manage and develop professional vendor relationships and develop and qualify new. Initiate market research for additional vendors to source existing interior design products, where legal parameters will allow. This includes cost reduction initiatives, improving production capabilities, customization, sample development and vendor compliance with durability requirements.

- 職務 概要 顧客開発 育成 NY 部門 CRM PR/ MD/ 連携 各種VIC 企画 運営 店舗 密 価値 向上 売 上 目指 VIC 企画実行 国内 店舗 企画運営 年間 通 VIC 開発 運用 上記 招待顧客 選定 銀座 製作 管理 Strategic planning and execution for client development, including high-end and bridal, closely working with NY counterpart, retail team, PR/marketing, CRM and stores, including below programs; Client Treatment Events (Gala Dinner, Global Event Invitation, etc) VIC Client hospitality program, gifting and collaterals Sales promotion events in line with marketing strategy and product launch plan High-end & new clients development Supporting sales events Supervising in-store hospitality & client experience - 主 職責 時 VIC 年3-4回開催 VIP 企画 実行 開催地 NY1回 日本1回 他 回 NY 連携 現地 車 各種 提案 手配 手配 参加顧客担当店舗 国内旅行代理店 海外 会社 密 連携 円滑 必須 日本開催 場合 海外顧客 手配 関 統括 連携 組 立 経費管理 含 海外 実際 同行 可能性 場合 現地 客様対応 含 Plan and execute VIC hospitality program for global invitations (one in NY, one in Japan, two in Asia/Europe) Client hospitality arrangement including hotel, transportation, car service, restaurant, entertainment, etc. Close communication with NY team, oversea concierge company and local travel agency. When the global event hosted in Japan, international clients' hospitality management will be also included in the scope, Client strategy planning with Japan high jewelry team Budget control and vendor management 企画 運営 時 VIC 店舗内 規模 店舗内 年10回程度 30名程度 年3-4回 120名規模 年1-2回 様々 必要 応 会場選定 手配 会場設営管理 含 招待顧客 選定 時 手配 店舗 関連業務 含 当日 客様対応 NY 承認依頼 資料作成 業務 効率化 向 社内外 NY含 円滑 内経費 管理別部署 担当 Strategic planning and execution of high-end clients treatment events (Gala dinner with entertainment, VIC dinner at restaurant, in-store cocktail, etc) Project management for events Communication with internal/external clients for work streamline Budget management and control Vendor management Venue selection and production supervise included if needed. Store support to select and follow-up clients *Selling events are not included 年間 通 VIC 企画 実行 年間 通 VIP 客様 合 提案 実施 開発 製作 製作 場合 選定 管理 NY製作 場合 対象顧客 選定 店舗 会社全体 顧客 管理 Annual planning and arrangement of high-end client engagement and gifting programs. Client hospitality, T&E, exclusive arrangement Develop locally or select client gift and collaterals Store support to select and follow-up clients各種 招待 限定商品手配時 顧客選定 CRM 連携 顧客 把握 連携 管理 提案 Client nomination and selection for above projects, closely working with local retail team, high jewelry team and global client relations. Client data integration with CRM team Working on VIC client strategy with high jewelry team 銀座 開発 NY 応 開発 NY 連携 承認 得 国内 製作指示 納期管理 納品後 在庫管理 経費管理 含 Tiffany Ginza Blue Box Café collateral development (Menu cards, coasters, napkin, postcards, take-out box, shopper, etc) Approval request to NY, production with local vendor, design and quality control Need to closely working with BB café team *After the delivery, BB café team will be responsible for stock management and re-order. - 必要 資格/主要条件 WORD / EXCEL / POWER POINT 必須 / 業務経験 英語力 取 中心 客様 連 海外出張 社内外 関係者 高 方 資料作成/文章校正 海外出張 回/年 国内出張 回 富裕層向 高級消費財 経験 尚良 開発 興味WORD / EXCEL / POWER POINT Work experiences on event and clienteling Business level English (E-mail communication, business trip to oversea) Strong communication skills to work effectively with internal/external clients Project management skills and multi-task control Documentation skill Available to oversea travel (One or twice oversea trip and around 4 times domestic travel per year ) High end business experience preferable Interest in collateral creation and gift development

Position Overview The Team Leader, Store Planning is responsible for the day to day management of the Store Planning team and the overall project delivery process across the portfolio of store projects in Japan for the company. This includes new, renovations, relocations and Day-2 works across flagships, boutiques, shop in shops and pop-ups. Key Accountabilities Define and implement the project delivery strategy in partnership with VP, Local and Global stakeholders. l Lead by example, through clear and effective communication, promoting new ideas and recommendations and supporting teamwork by building trust with colleagues and business partners Set up the projects and communication protocols per Tiffany standards and workflow process to ensure teams can engage effectively. Support the Project Managers in reviewing and negotiating lease terms and handover conditions Regularly visit completed projects with members of store design, store planning and retail to perform post-opening project audits. Identify areas of improvement and institute changes to store design, project development, delivery materials and suppliers Manage and develop professional external relations including landlords, architects, contractors and suppliers. Oversee project budgets, schedules and reporting ensuring transparency and accountability across the portfolio of projects Closely partner and align with Security, CVM, IT, Procurement, Finance and other internal parties to identify process improvements cost efficiencies, Drive initiatives to increase vendor pool in collaboration with Sourcing and Local Procurement This includes cost reduction initiatives, improving production capabilities, customization, sample development and vendor compliance with durability requirements.

Work Health Safety Ensuring the health, safety and safety of yourself and others at work and complying with the system put in place to manage health and safety. Understanding of how to perform your job in a safe manner. Adherence to established procedures for employee injury and incident reporting. Compliance with the Work Health & Safety Management System policy and procedures. Requirements Bachelor's degree Minimum of 10-15 years of management experience in a product alteration, repairs and personalization environment (luxury company is a plus). Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point Ability to present business strategy to senior leaders. Through professional presence and behaviors, the ability to inspire trust, integrity, influence client and staff members. Dynamic team player with ability to positively motivate staff and network locally, regionally and globally to build relationships. Superior communication and interpersonal skills using positive leadership models. Must have authorization to work in the country where the position is based.

接客 沿 卓越 提供 顧客満足 高 、新規顧客 開拓、 売上予算 達成 貢献 。 協力 運営 円滑 。 販売 顧客対応 ・ 個人売上予算 達成 ・ 新規顧客 獲得 ・ 他販売 付随 諸業務(問 合 対応,販売 , 修理品受付) 店舗内 個別担当業務 ・ 売上管理 売上入力・日次締 商品管理 入出庫処理等 、修理加工出 店舗運営上必要 業務 店舗運営諸業務 ・ 検品、商品補充、棚卸 、 変更、 等店舗運営上必要 諸業務。 - 宝飾品 接客業務経験 - 能力 - 能力 - 能力 提案能力 - 基本的 - ・時計 販売 上 必要 知識 下記 経験 持 方 歓迎 販売経験 外資系 、 販売経験 ・時計販売経験 ・ 経験 応募 、直接 可能 。応募先 [email protected] 件名 、「採用情報HP係」 願 。 以上

接客 沿 卓越 提供 顧客満足 高 、新規顧客 開拓、 売上予算 達成 貢献 。 協力 運営 円滑 。 販売 顧客対応 ・ 個人売上予算 達成 ・ 新規顧客 獲得 ・ 他販売 付随 諸業務(問 合 対応,販売 , 修理品受付) 店舗内 個別担当業務 ・ 売上管理 売上入力・日次締 商品管理 入出庫処理等 、修理加工出 店舗運営上必要 業務 店舗運営諸業務 ・ 検品、商品補充、棚卸 、 変更、 等店舗運営上必要 諸業務。 - 宝飾品 接客業務経験 - 能力 - 能力 - 能力 提案能力 - 基本的 - ・時計 販売 上 必要 知識 下記 経験 持 方 歓迎 販売経験 外資系 、 販売経験 ・時計販売経験 ・ 経験 応募 、直接 可能 。応募先 [email protected] 件名 、「採用情報HP係」 願 。 以上

職務内容 社製 修理・加工 ・ 調整 ・ 長 調整 / 石留 修理 付 加工 ・ 他修理加工 全般 応募資格 【必須経験 】 ・貴金属 、 、 用 経験 ・ 調整 経験 ・ 付 溶接 経験 ・仕上 研磨 経験 【 尚可】 ・ 加工・修理 関 経験 ・ 経験 ・難易度 高 加工作業 経験 【求 】 ・加工作業 品質 対 高 意識 、協調性 業務 方 ・前向 考 、自 行動 姿勢 持 方 応募 、直接 可能 。応募先 [email protected] 件名 、「採用情報HP係」 願 。 以上

Key Accountabilities: 1.Provide global IT strategy for digital, clientelling, mobile, mobile apps to Japan business and levarage those strategy to Japan business. In addition,collaborate with stakeholders across Japan business to gather and document detailed business requirements for clienteling, mobile, and mobile apps projects. (30%) 2.Lead global/local project management for digital, clienteling, mobile, and mobile app initiatives, including scope definition, timeline development, resource allocation, and risk management.Develop and maintain detailed project plans, highlighting milestones, deliverables, dependencies, and resource requirements.Communicate project progress, issues, and risks to stakeholders and senior management through regular status updates and reports.Manage project budgets, tracking expenses and ensuring efficient resource allocation.(35%) 3.Respond to customer inquiries and technical issues promptly and professionally. Troubleshoot and diagnose technical problems reported by customers, identifying root causes and implementing effective solutions.Escalate critical issues to appropriate teams for further investigation and resolution.Assist in creating and maintaining technical documentation, knowledge base articles for support desk.

東京 大阪 募集 。 職務内容 ・ 社製 修理・加工 調整/石留 修理 付 加工/ 他 修理加工 応募資格 【必須経験 】 ・貴金属 、 、 用 経験 ・ 調整 経験 ・ 付 溶接 経験 ・作業 品質 対 高 意識 協調性 業務 方 ・前向 考 、自 行動 姿勢 持 方 【 尚可】 ・石座 加工・修理 関 経験 ・ ・ 経験 ・仕上 研磨 経験 ・難易度 高 作業 経験 勤務場所尚可】 ・東京 江東区辰巳 ・大阪 大阪梅田路面店 店内工房 応募 、直接 可能 。応募先 [email protected] 件名 、「採用情報HP係」 願 。 以上

概要 [首都圏] 店舗責任者 募集 資格 店長経験 3年以上 方 外資系 ( 時計) 販売経験 店舗運営 関 以下 知識 人事 教育 含 計数管理 商品知識 商品管理 小売業 百貨店 関 知識 対外的交渉力 特 対百貨店 店舗 使用 英語 尚可 業務内容 売上予算 達成- 適切 指示 与 予算 達成 指導育成- 社 戦略 企業倫理 理解 管理-店舗内 商品管理 売上管理 経費管理 管理等 責任 持 効果的 効率的管理 行 新規顧客 開拓 顧客管理-顧客 信頼関係 構築 販売機会 広 百貨店 協力関係構築 強化-百貨店 戦略 理解 得 店舗運営 協力 取 付 学歴 高卒以上 宝飾関連 販売 接客経験 方歓迎 勤務時間 日7.5時間勤務 制 勤務地 住所 首都圏

Position Overview The Director of Client Events is a key leadership role responsible for the strategic planning, execution, and optimization of client selling events that drive client recruitment including gaisho/high potential clients and maximize sales results. Also, challenge to elevate events to reinforce client engagement. This role requires a proactive and innovative individual with excellent leadership, operational, and financial management skills. The Director will collaborate closely with Retail Management and other key stakeholders to deliver exceptional event experiences that align with the company's overall business objectives, while also controlling budgets and maximizing return on investment for each event. Key Accountabilities Operational Leadership: Lead event operations to ensure smooth and effective implementation of all event activities; manage event teams and provide guidance and support to ensure successful event delivery. Budget Management: Control event budgets and ensure events are delivered within allocated resources; develop and implement strategies to maximize ROI for each event, tracking and reporting on key performance indicators.

Position Overview The Watch Category Manager will play a pivotal role in bridging locally merchandising and product lifecycle management within the watch category, by supporting the Watch Director as a righthand side. This role will serve as the primary point of contact for regional markets, managing forecasts, supporting local activations, and creating materials for product launches to drive market engagement and sales according to the global strategy.

Position Overview We are under development for establishing the event function within Communications Department which manages corporate events, such as Pop-ups, PR events, large-scale HJ events (i.e. clients and press), exhibitions, as well as internal meetings and conferences. The function is basically mirroring Event Team under Marketing & Communication Team in NY. Therefore, we seek individuals, who are able to create and execute the above events with excellent communication and project management skills, managing budgets, meet deadlines, and handle multiple projects simultaneously with attention to detail. Candidates should be passionate about creating memorable experiences that align with our brand and objectives. Key Accountabilities Event Planning and Execution: Develop and execute comprehensive event plans for corporate events - Pop-ups, PR events, large-scale HJ events (i.e. clients and press), exhibitions, as well as internal meetings and conferences etc.). Manage various aspects of event planning, including venue selection, vendor negotiations, budget management, logistics, guest management, catering, entertainment management, and on-site execution. Create event timelines and ensure that all deadlines are met. Collaborate with internal teams (PR, Marketing, DCO, CRM, Retail, etc.) to ensure that events are aligned with company-wide goals. Work with other members of the Communications team to develop and implement event strategies such as social media campaigns, email marketing, and public relations activities. Budget and Vendor Management: Create and manage event budgets, verify cost effectiveness, and ensure compliance with allocated funds. Negotiate with vendors and suppliers to secure the best terms and conditions. Identify, research, and select appropriate vendors (caterers, venues, decorators, entertainment, etc.) based on event requirements and budget.

Position Overview Contribute to grow sales and brand equity as well as to offer seamless, omni-channel client experiences by developing and execute holistic marketing strategy and plans for some of key initiatives/projects assigned Drive development and implementation of marketing strategy and tactics with an emphasis on client-facing communication activities e.g. Advertising, Owned Media (Digital and Outdoor) and Cross-functional initiatives Pursue Market/Client Understanding and fully utilize data for everything we do Key Accountabilities Client-centric Marketing Strategy & Plan Lead creation and ongoing review of Marketing strategy based on all available insights about the market and clients, inclusive of both internal and external data Conduct market /client research and analysis that will guide the strategic direction of Tiffany Japan's business and its various aspects (competition, target clients, products, communication, etc.) Translate consumer and data insights into brand action plans that can generate a positive impact on business results Develop annual marketing plan inclusive of media, production and operation of advertising and other marketing communication programs Set objectives/KPIs for all projects, closely monitor and analyze results, share and utilize findings/data for further action Be the primary source of information related to the client and market, and actively share and use such information to discuss opportunities with other departments and business partners Media Planning, Execution & Effectiveness Evaluation Develop annual marketing budget plan, review monthly and manage it on a day-to-day basis Lead planning and delivery of Tiffany Japan's media plan in alignment with the company's business strategy and priorities Track media budget by channels and category for Finance and Media Spending Reports for internal stakeholders Propose and manage media plan to deliver the most effective full-funnel results with clear KPIs - Media mix to include all formats and all channels i.e. Digital (of all forms including Social), Print and OOH, both external and owned media Build Measurement studies and roadmap for media effectiveness across funnels, generating data-driven insights and optimization opportunities that lead to significant revenue growth & cost savings for the business Measure success metrics vis-à-vis set objectives, analyze, evaluate and develop action plans to improve effectiveness on an ongoing basis. Work closely with media and agencies to maximize opportunities and results. Act as a 'change agent' in teams or organizations by bringing best-in-class external perspectives; keep current with industry news, digital trends, platforms, and experiences that can inform Brand's activation planning and drive innovation and performance. Demonstrate strong technical knowledge of evolving digital & social media landscape, leading a video first media strategy with agency partners Create, manage, and grow partnerships with external media, tech, and media analytics partners Implement "test & learn" programs for digital channels including testing roadmap, test set-up, and results interpretation Synergize with PR on major initiatives and 360 campaigns. Oversee digital custom integrations & influencer collaborations through media partnerships Localization of Communication Assets (e.g. advertising, catalogues, etc.), Local Website Content Management Develop robust localized communication plans to drive regional relevance in key global communications pillars (e.g. Love & Engagement) and across channels (e.g. influencers) Collaborate with Global Marketing to ensure the quality of all localized communication assets, tools, collaterals meets Tiffany's global standards Oversee project management encompassing localization time schedules, vendor relations, internal resource allocation, etc. Team Capacity Development/Support Exercise positive leadership, while being a highly motivated hands-on player at the same time Infuse client-centric marketing focus into the team and across the company Develop junior talent within the team through day-to-day coaching Provide support to other team members when in need Cross-functional Synergy Leadership Act as leader for cross-functional initiatives representing Brand Marketing team Proactively participate in cross-functional efforts to shape synergy that benefits the company holistically Voluntarily facilitate internal work streams in partnership with other departments and teams Supervise New Store Opening/Store Renewal marketing activities to deliver the best brand exposure for our stores

Job Responsibilities Inventory (Daily/Month End Closing) Monitor inventory movement / balance in stores, warehouse and head office. Reconcile inventory balance in all systems involved. Work closely with warehouse, boutiques and other related departments. Review inventory journal entries. Creating accounting estimates relating to inventory. Prepare documents on inventory and explain as necessary to auditors. Develop inventory analysis reports. Assist in the improvement in internal controls related to inventory. Special projects as required. General Accounting (Daily / Month-End Closing / Reporting) Review journal entries. Monitor fixes assets, intercompany and other accounts movement / balance. Prepare monthly journal entries and reporting on general accounting such as accruals. Responsible for fixed assets, intercompany and other accounts reconciliation and corresponding reports. Manage Balance Sheet files for closing and reconcile errors / discrepancies. Process and reconcile fixed assets, intercompany and other accounts transactions. Support team members in other accounting processes. Special projects as required. Key Accountabilities GL work: journal entries, reconciliations, monthly reporting, audit and tax requirements, reconciliations, closing tasks (includes internal control, audit, tax compliance), cash forecasts Boutique support: support for financial operations, store openings and others Administrative work and work improvements

< 優遇 > 店舗 経験 方 同業界 部門 他部門可 経験 方 業務且 業務経験 企画 店舗 導入経験 新規 立 上 推進経験 英語力 会話 業務内容 業務全般 在庫手配 在庫 手配/手配不可時 客様連絡(電話 ) 配送修理 見積 進捗 客様連絡 電話 入力 集計 進捗確認 業務 /他部署 社内電話連絡等 客様 変更 連絡 電話 業務 分析 学歴 高卒以上 求 人物像 新 知識 IT 使用 事 前向 方 数字 論理的 解決 判断 方 現場 業務 積極的 方 相手 問 円滑 取 計画性 持 形成 行 方 好奇心旺盛 変化 対 柔軟 受 身 自律的 仕事 遂行 個別最適 常 全体最適 考 耐性 勤務時間 就業時間 9:50-18:20 変更 可能性 日7.5H 休憩1時間 制 土日 祝日出勤 残業 月平均20時間程度 勤務地情報 勤務地 銀座 住所 東京都中央区銀座2-7-17 銀座 6F 銀座本店 同 以上 応募 [email protected] 受 付 件名 CCC ADM応募 記載