DFS リクルート

What you'll be doing? Ideal Candidate

What you'll be doing? We are looking for an outgoing fragrance expert to deliver exceptional customer service to our customers. As the Fragrance Advisor, you will be an ambassador of the brand. You will leverage your product knowledge to provide friendly and customized service to all clients. You will strive to discover your clients and their every needs, build customer loyalty and relationships while delivering sales and productivity targets. Provide a unique one-on one consultation; cultivate loyal customers by offering professional advice on fragrances Deliver high brand knowledge at all time Answer client inquiries relating to product and billing on a daily basis Be accountable for the sales results of the fragrance you represent Accurately ring and process sales transactions in accordance with company's Cash Handling Procedures Perform various non-selling duties, e.g. receive merchandise, housekeeping, inventory control, and update price changes Ideal Candidate 1-2 years' retail experience, with accurate and quick transaction handling ability Ability to communicate effectively to provide excellent customer service Ability to work in a fast-paced, high pressure environment Bilingual in Mandarin and English

What you'll be doing? Ideal Candidate

What you'll be doing? We are looking for a proactive and dynamic people manager to join as our Team Lead, Sales. You will be the primary conduit between the Product Sales Manager, the Regional merchant team, the product brands and the customers. You will supervise, mentor and develop a cross-functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and role model our highest standard of service quality. Enhance Selling and the Customer Experience Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity Partner with the Platinum Services team to enhance the customer experience Team Management Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage Liaise with the Assistant General Manager (AGM) Sales on staff coverage and job duty scheduling needs Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior Product Management Maintain high standard of product and brand knowledge among your team Maintain floor presentation to meet or exceed brand and DFS requirements Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required Set and maintain appropriate Presentation Stock (PS) levels Ideal Candidate Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role 1 - 2 years' experience in the luxury detail; team leadership experience within retail or service industry preferred Strong interpersonal skills and be able to work well with people at various levels Possess an outgoing and assertive personality, with a desire to lead and inspire their teams Possess a passion for the brands and products you represent Good communication skill, both spoken and written

What you'll be doing? Ideal Candidate

What you'll be doing? We are seeking a passionate individual to provide the first-class service to our worldwide customers; you will be providing assistance related to general customer enquiries and provide necessary guidance. You will also have the chance to work with our Marketing Team in managing tour groups, coordinating with tour conductors, travel agents etc. to ensure the smooth flow of customers into the store. Provide customers with concierge services, including but are not limited to: transportation arrangements, merchandise deliveries, reservation handling, amongst others services Maintain up-to-date knowledge of local area services, events and activities as well as knowledge of company product and services in order to effectively make recommendations, answer customer's questions and service customer's needs Take and process telephone, fax, internet orders accurately and efficiently, advising customers of any promotions or specials available to maximize sales on every order Provide conducted groups with detailed pre-shopping briefing on relevant store information and services Issue customer shopping cards, ensuring the efficient and accurate recording and data entry of customer's information Coordinate with Sales and Marketing team the planning and scheduling of group visits to the store Maintain good rapport and working relationship with the travel agents, tour guides and tour conductors Assist the Platinum Services Club in the co-ordination of private-viewings, functions/events and other ad-hoc services requested by clients Support daily management of the Platinum Services Club Lounge, including member assistance and data entry input Ideal Candidate Secondary School or High School Diploma, or specializing in hospitality and/or service related industry Prior experience in customer service, hospitality services or luxury brand/boutique Basic knowledge of computer skills is essential Able to multi-task Professional in appearance, language and demeanor Able to work under pressure in a fast-paced environment and react positively to multiple requests while maintain composure Demonstrate excellent problem-solving skills Fluent in English language and other language(s) as required by location

What you'll be doing? As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer's temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Ideal Candidate High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job Minimum 1 year's sales or cashiering experience in a retail environment Proficient with handling a POS register machine Able to work in a fast-paced, high pressure environment High energy level, have a positive approach to job and group responsibilities Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary Fluency in English language and other language(s) as required by location Secondary language speaking beneficial, but not required

What you'll be doing? As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer's temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Ideal Candidate High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job Minimum 1 year's sales or cashiering experience in a retail environment Proficient with handling a POS register machine Able to work in a fast-paced, high pressure environment High energy level, have a positive approach to job and group responsibilities Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary Fluency in English language and other language(s) as required by location Secondary language speaking beneficial, but not required

What you'll be doing? Ideal Candidate

What you'll be doing? As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer's temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Ideal Candidate High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job Minimum 1 year's sales or cashiering experience in a retail environment Proficient with handling a POS register machine Able to work in a fast-paced, high pressure environment High energy level, have a positive approach to job and group responsibilities Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary Fluency in English language and other language(s) as required by location Secondary language speaking beneficial, but not required

What you'll be doing? If you are passionate of the Beauty industry are and not shy about sharing your beauty tips, you are what we look for as the Beauty Advisor. Every customer you approach will see you as the face of our brand; you will be a critical link between the Product and the Customer. You will enjoy doing all those makeovers with our best-selling products to help make our customers look amazing. Explain the features and benefits of our merchandise in addition to DFS' service differentiators Provide accurate product and shop promotion information to the customers Sell to customer's needs and cross-sell other products and brands to exceed customer's expectations Demonstrate product on clients' skin/face e.g. color cosmetics and skincare applications Close sale by thanking clients and building relationships to seek opportunities to grow sales in future Return cash floats and all necessary documents to close registers and secure sales receipts General housekeeping of assigned area, e.g. dusting, straightening and restocking of merchandise, while maintaining full client awareness at all times Assist in merchandise inventories as applicable Assist in proper handling of merchandise, e.g. maintenance of visual merchandising, testers and brand guidelines Ideal Candidate High School graduate or equivalent 1-2 years of retail experience with accurate and quick transaction handling ability Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred Familiar with using the POS Terminal Able to work flexible hours as required by the business Multilingual speaking ability preferred

What you'll be doing? If you are passionate of the Beauty industry are and not shy about sharing your beauty tips, you are what we look for as the Beauty Advisor. Every customer you approach will see you as the face of our brand; you will be a critical link between the Product and the Customer. You will enjoy doing all those makeovers with our best-selling products to help make our customers look amazing. Explain the features and benefits of our merchandise in addition to DFS' service differentiators Provide accurate product and shop promotion information to the customers Sell to customer's needs and cross-sell other products and brands to exceed customer's expectations Demonstrate product on clients' skin/face e.g. color cosmetics and skincare applications Close sale by thanking clients and building relationships to seek opportunities to grow sales in future Return cash floats and all necessary documents to close registers and secure sales receipts General housekeeping of assigned area, e.g. dusting, straightening and restocking of merchandise, while maintaining full client awareness at all times Assist in merchandise inventories as applicable Assist in proper handling of merchandise, e.g. maintenance of visual merchandising, testers and brand guidelines Ideal Candidate High School graduate or equivalent 1-2 years of retail experience with accurate and quick transaction handling ability Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred Familiar with using the POS Terminal Able to work flexible hours as required by the business Multilingual speaking ability preferred

What you'll be doing? We are looking for a proactive and dynamic people manager to join as our Team Lead, Sales. You will be the primary conduit between the Product Sales Manager, the Regional merchant team, the product brands and the customers. You will supervise, mentor and develop a cross-functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and role model our highest standard of service quality. Enhance Selling and the Customer Experience Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity Partner with the Platinum Services team to enhance the customer experience Team Management Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage Liaise with the Assistant General Manager (AGM) Sales on staff coverage and job duty scheduling needs Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior Product Management Maintain high standard of product and brand knowledge among your team Maintain floor presentation to meet or exceed brand and DFS requirements Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required Set and maintain appropriate Presentation Stock (PS) levels Ideal Candidate Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role 1 - 2 years' experience in the luxury detail; team leadership experience within retail or service industry preferred Strong interpersonal skills and be able to work well with people at various levels Possess an outgoing and assertive personality, with a desire to lead and inspire their teams Possess a passion for the brands and products you represent Good communication skill, both spoken and written

What you'll be doing? Ideal Candidate

What you'll be doing? If you are passionate of the Beauty industry are and not shy about sharing your beauty tips, you are what we look for as the Beauty Advisor. Every customer you approach will see you as the face of our brand; you will be a critical link between the Product and the Customer. You will enjoy doing all those makeovers with our best-selling products to help make our customers look amazing. Explain the features and benefits of our merchandise in addition to DFS' service differentiators Provide accurate product and shop promotion information to the customers Sell to customer's needs and cross-sell other products and brands to exceed customer's expectations Demonstrate product on clients' skin/face e.g. color cosmetics and skincare applications Close sale by thanking clients and building relationships to seek opportunities to grow sales in future Return cash floats and all necessary documents to close registers and secure sales receipts General housekeeping of assigned area, e.g. dusting, straightening and restocking of merchandise, while maintaining full client awareness at all times Assist in merchandise inventories as applicable Assist in proper handling of merchandise, e.g. maintenance of visual merchandising, testers and brand guidelines Ideal Candidate High School graduate or equivalent 1-2 years of retail experience with accurate and quick transaction handling ability Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred Familiar with using the POS Terminal Able to work flexible hours as required by the business Multilingual speaking ability preferred

What you'll be doing? If you are passionate of the Beauty industry are and not shy about sharing your beauty tips, you are what we look for as the Beauty Advisor. Every customer you approach will see you as the face of our brand; you will be a critical link between the Product and the Customer. You will enjoy doing all those makeovers with our best-selling products to help make our customers look amazing. Explain the features and benefits of our merchandise in addition to DFS' service differentiators Provide accurate product and shop promotion information to the customers Sell to customer's needs and cross-sell other products and brands to exceed customer's expectations Demonstrate product on clients' skin/face e.g. color cosmetics and skincare applications Close sale by thanking clients and building relationships to seek opportunities to grow sales in future Return cash floats and all necessary documents to close registers and secure sales receipts General housekeeping of assigned area, e.g. dusting, straightening and restocking of merchandise, while maintaining full client awareness at all times Assist in merchandise inventories as applicable Assist in proper handling of merchandise, e.g. maintenance of visual merchandising, testers and brand guidelines Ideal Candidate High School graduate or equivalent 1-2 years of retail experience with accurate and quick transaction handling ability Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred Familiar with using the POS Terminal Able to work flexible hours as required by the business Multilingual speaking ability preferred

What you'll be doing? If you are passionate of the Beauty industry are and not shy about sharing your beauty tips, you are what we look for as the Beauty Advisor. Every customer you approach will see you as the face of our brand; you will be a critical link between the Product and the Customer. You will enjoy doing all those makeovers with our best-selling products to help make our customers look amazing. Explain the features and benefits of our merchandise in addition to DFS' service differentiators Provide accurate product and shop promotion information to the customers Sell to customer's needs and cross-sell other products and brands to exceed customer's expectations Demonstrate product on clients' skin/face e.g. color cosmetics and skincare applications Close sale by thanking clients and building relationships to seek opportunities to grow sales in future Return cash floats and all necessary documents to close registers and secure sales receipts General housekeeping of assigned area, e.g. dusting, straightening and restocking of merchandise, while maintaining full client awareness at all times Assist in merchandise inventories as applicable Assist in proper handling of merchandise, e.g. maintenance of visual merchandising, testers and brand guidelines Ideal Candidate High School graduate or equivalent 1-2 years of retail experience with accurate and quick transaction handling ability Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred Familiar with using the POS Terminal Able to work flexible hours as required by the business Multilingual speaking ability preferred

What you'll be doing? If you are passionate of the Beauty industry are and not shy about sharing your beauty tips, you are what we look for as the Beauty Advisor. Every customer you approach will see you as the face of our brand; you will be a critical link between the Product and the Customer. You will enjoy doing all those makeovers with our best-selling products to help make our customers look amazing. Explain the features and benefits of our merchandise in addition to DFS' service differentiators Provide accurate product and shop promotion information to the customers Sell to customer's needs and cross-sell other products and brands to exceed customer's expectations Demonstrate product on clients' skin/face e.g. color cosmetics and skincare applications Close sale by thanking clients and building relationships to seek opportunities to grow sales in future Return cash floats and all necessary documents to close registers and secure sales receipts General housekeeping of assigned area, e.g. dusting, straightening and restocking of merchandise, while maintaining full client awareness at all times Assist in merchandise inventories as applicable Assist in proper handling of merchandise, e.g. maintenance of visual merchandising, testers and brand guidelines Ideal Candidate High School graduate or equivalent 1-2 years of retail experience with accurate and quick transaction handling ability Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred Familiar with using the POS Terminal Able to work flexible hours as required by the business Multilingual speaking ability preferred

What you'll be doing? As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer's temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Ideal Candidate High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job Minimum 1 year's sales or cashiering experience in a retail environment Proficient with handling a POS register machine Able to work in a fast-paced, high pressure environment High energy level, have a positive approach to job and group responsibilities Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary Fluency in English language and other language(s) as required by location Secondary language speaking beneficial, but not required

What you'll be doing? As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer's temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Ideal Candidate High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job Minimum 1 year's sales or cashiering experience in a retail environment Proficient with handling a POS register machine Able to work in a fast-paced, high pressure environment High energy level, have a positive approach to job and group responsibilities Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary Fluency in English language and other language(s) as required by location Secondary language speaking beneficial, but not required

What you'll be doing? As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer's temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Ideal Candidate High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job Minimum 1 year's sales or cashiering experience in a retail environment Proficient with handling a POS register machine Able to work in a fast-paced, high pressure environment High energy level, have a positive approach to job and group responsibilities Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary Fluency in English language and other language(s) as required by location Secondary language speaking beneficial, but not required

What you'll be doing? If you are passionate of the Beauty industry are and not shy about sharing your beauty tips, you are what we look for as the Beauty Advisor. Every customer you approach will see you as the face of our brand; you will be a critical link between the Product and the Customer. You will enjoy doing all those makeovers with our best-selling products to help make our customers look amazing. Explain the features and benefits of our merchandise in addition to DFS' service differentiators Provide accurate product and shop promotion information to the customers Sell to customer's needs and cross-sell other products and brands to exceed customer's expectations Demonstrate product on clients' skin/face e.g. color cosmetics and skincare applications Close sale by thanking clients and building relationships to seek opportunities to grow sales in future Return cash floats and all necessary documents to close registers and secure sales receipts General housekeeping of assigned area, e.g. dusting, straightening and restocking of merchandise, while maintaining full client awareness at all times Assist in merchandise inventories as applicable Assist in proper handling of merchandise, e.g. maintenance of visual merchandising, testers and brand guidelines Ideal Candidate High School graduate or equivalent 1-2 years of retail experience with accurate and quick transaction handling ability Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred Familiar with using the POS Terminal Able to work flexible hours as required by the business Multilingual speaking ability preferred

What you'll be doing? As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer's temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Ideal Candidate High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job Minimum 1 year's sales or cashiering experience in a retail environment Proficient with handling a POS register machine Able to work in a fast-paced, high pressure environment High energy level, have a positive approach to job and group responsibilities Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary Fluency in English language and other language(s) as required by location Secondary language speaking beneficial, but not required

What you'll be doing? If you are passionate of the Beauty industry are and not shy about sharing your beauty tips, you are what we look for as the Beauty Advisor. Every customer you approach will see you as the face of our brand; you will be a critical link between the Product and the Customer. You will enjoy doing all those makeovers with our best-selling products to help make our customers look amazing. Explain the features and benefits of our merchandise in addition to DFS' service differentiators Provide accurate product and shop promotion information to the customers Sell to customer's needs and cross-sell other products and brands to exceed customer's expectations Demonstrate product on clients' skin/face e.g. color cosmetics and skincare applications Close sale by thanking clients and building relationships to seek opportunities to grow sales in future Return cash floats and all necessary documents to close registers and secure sales receipts General housekeeping of assigned area, e.g. dusting, straightening and restocking of merchandise, while maintaining full client awareness at all times Assist in merchandise inventories as applicable Assist in proper handling of merchandise, e.g. maintenance of visual merchandising, testers and brand guidelines Ideal Candidate High School graduate or equivalent 1-2 years of retail experience with accurate and quick transaction handling ability Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred Familiar with using the POS Terminal Able to work flexible hours as required by the business Multilingual speaking ability preferred

What you'll be doing? As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer's temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Ideal Candidate High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job Minimum 1 year's sales or cashiering experience in a retail environment Proficient with handling a POS register machine Able to work in a fast-paced, high pressure environment High energy level, have a positive approach to job and group responsibilities Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary Fluency in English language and other language(s) as required by location Secondary language speaking beneficial, but not required