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Work Health Safety Ensuring the health, safety and safety of yourself and others at work and complying with the system put in place to manage health and safety. Understanding of how to perform your job in a safe manner. Adherence to established procedures for employee injury and incident reporting. Compliance with the Work Health & Safety Management System policy and procedures. Requirements Bachelor's degree Minimum of 10-15 years of management experience in a product alteration, repairs and personalization environment (luxury company is a plus). Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point Ability to present business strategy to senior leaders. Through professional presence and behaviors, the ability to inspire trust, integrity, influence client and staff members. Dynamic team player with ability to positively motivate staff and network locally, regionally and globally to build relationships. Superior communication and interpersonal skills using positive leadership models. Must have authorization to work in the country where the position is based.

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

FENDI JAPAN クライアントサービス（CS）アシスタントマネージャーは、CSアドバイザーのパフォーマンス管理、チームの指導およびサポートを行い、オムニチャネルの観点から多種多様なタッチポイント（EC&店舗コール、メール、ライブチャット、アウトリーチ、その他さまざまなお問合せ）において高いレベルのサービスと、顧客体験を提供することがミッションです。 アドバイザーとしての日々の電話、メールやチャットを対応。その中で、アドバイザー全員がブランドにふさわしい、かつ顧客中心のコミュニケーションを取れるよう模範を示す ケース件数に基づいて、スタッフのカバレッジとスケジューリングを実行 サービスレベルを保証し、トラッキング、およびレポーティングを適切に行うためのプロセスを構築 チームがKPI（売上、対応件数）を達成するために動機付けを行い、適切なリソースを提供 店舗およびECOM関連で発生した問題の初期対応し、解決するためのリソースを提供＆チームをサポート（注文、配送、修理、支払い、返品交換、エスカレーションを含む） CSアドバイザーの個別トレーニングに対して定量的および定性的なフィードバックを行う CSアドバイザーのオンボーディング、継続的および補習的なトレーニングを主導（顧客獲得、販売、問題解決、ポリシー、エスカレーション等） CRMリソースを活用し、主にECOM顧客のエンゲージメント、リテンションを拡大 ケースエスカレーションプロセスを効果的に管理し、クレームやお客様からの声をECOM、リテールチームおよびCRMチームとのコミュニケーションを円滑に行う アフターセールスと連携して、最適なクライアントエクスペリエンスを実現し、修理や製品に関する問題のフォローアップを行う

Position Overview The Director of Client Events is a key leadership role responsible for the strategic planning, execution, and optimization of client selling events that drive client recruitment including gaisho/high potential clients and maximize sales results. Also, challenge to elevate events to reinforce client engagement. This role requires a proactive and innovative individual with excellent leadership, operational, and financial management skills. The Director will collaborate closely with Retail Management and other key stakeholders to deliver exceptional event experiences that align with the company's overall business objectives, while also controlling budgets and maximizing return on investment for each event. Key Accountabilities Operational Leadership: Lead event operations to ensure smooth and effective implementation of all event activities; manage event teams and provide guidance and support to ensure successful event delivery. Budget Management: Control event budgets and ensure events are delivered within allocated resources; develop and implement strategies to maximize ROI for each event, tracking and reporting on key performance indicators.

募集職種 1946年、パリのモンテーニュ通り30番地にオートクチュールサロンを創設したところからディオールの歴史は始まります。メゾン創設の翌年、クリスチャン・ディオールは自身の名を冠しパリにてオートクチュールコレクションを発表。革新的な“ニュールック”の誕生で、ディオールは、エレガンスの国際的な概念を覆し、ファッション史の新たな1章を開きます。類い稀なる感性の持ち主だったクリスチャン・ディオールの系譜を受け継ぐメゾンは、伝統的なサヴォワールフェール（匠の技）、斬新さ、そして独創性をもって今も継承され、弛まぬ進化をしています。 2026年春、大阪心斎橋エリアにオープン予定のDIOR旗艦店にて、DIORの世界観を体現し、お客様へかけがえのない感動体験を創造する人材を募集しています。 In store Training Assistant Managerのミッション： 店舗のニーズや課題に応じてトレーニングコンテンツを調整・適応させ、インストアトレーニングやフロアコーチングを実施する DIORのクライアントエクスペリエンス、商品知識、クライアンテリングなど幅広い視点から、魅力的で効果的なトレーニングを提供する責任を担う トレーニング効果を分析し、ストアマネジメントや他ステークホルダーと協働しながら、ポジティブな学習文化を育み、トレーニングアクションの進化を推進する 役割と責任： 会社の戦略や店舗のビジョンに基づき、クライアントエクスペリエンス向上のためのインストアトレーニング計画を立案・実行する ストアマネジメントやトレーニングチームと連携し、ブティックの状況やニーズを特定した上で、各対象者に合わせた効果性の高いトレーニングおよびスポットコーチングを提供する インストアトレーナーとの強固なパートナーシップを築き、新入社員のオンボーディング支援を含め、トレーニング内容をブティック全体に浸透させ、実践度を高める 自らが模範を示し、知識とスキルを伝達することで、店舗チームが学習しやすい環境を整え、積極的な学習文化を育む トレーニング後の行動変化とビジネスへの影響を分析し、ブティックマネジメントや関連チームと連携しながら適切なフォローアップとコミュニケーションを行う DREAM IN DIORを体現するチームのロールモデルとして、ドレスコードやグルーミングのスタンダードを遵守し、全ての活動において模範を示す ストアマネジメントと協働し、トレーニングを通じて店舗運営や売上目標達成に貢献し、チームのモチベーション向上を支援する 勤務地 ディオール心斎橋

Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. http://www.tapestry.com/ Req ID: 124683 Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. http://www.tapestry.com/ Req ID: 124683

Hypebeast is a leading global platform for contemporary culture and lifestyle, and a premier destination for editorially-driven news and commerce. Founded in 2005, it became a publicly listed company in 2016, and today boasts a global readership across North America, Asia Pacific, Europe and more. The Group has expanded its publishing brands to a wider scope, encompassing Hypebeast and its multiple content distribution platforms, creative agency Hypemaker, e-commerce and retail platform HBX, distribution and merchandising segment Hyperoom and food and beverage destination Hypebeans. Established in 2016, Hypebae is a leading female online destination that empowers our next-gen creatives by navigating today's emerging youth culture with stimulating, organic narratives. Standing at the intersection of fashion and creative dialogue, Hypebae shares its distinctive vision, and provides impactful insights on the dynamic face of emerging youth culture. 業務内容: 日々配信 記事 1日4 10本程度 Instagram 中心 SNS投稿 1日2本程度 編集 業務全般 撮影 編集 業務 AI翻訳 精度向上 関 業務 Editor in Chief 連携 Hypebae 基準 維持必須 条件: 丁寧 日本語 文章作成 方英語 簡単 可能 方Hypebae 理解 関心 方Photoshop 基本的 抵抗 方歓迎 経験: 強 関心 知識動画 撮影 編集 経験SNS 運用経験Responsibilities: Researching and rewriting daily news articles (approx. 4-10 per day)Assisting with social media posts, mainly Instagram (approx. 2 per day)Providing general support for the editorial team Assisting with photo shoots and content editing Contributing to the improvement of AI translation tools and workflows Working closely with the Editor in Chief to maintain Hypebae's brand standards Required Skills & Qualifications: Strong command of written Japanese with attention to detail Ability to communicate via chat in English Familiarity with and interest in Hypebae's content and brand Basic knowledge of Photoshop or willingness to learn design tools Preferred Skills & Experience: Strong interest or background in beauty and/or fashion Experience in video shooting and editing Experience managing or contributing to social media accounts If you think you've got what it takes, please provide your portfolio, cover letter, CV, and expected salary. This role is located and based in Tokyo. Candidate must be eligible to work in Japan. Personal data collected is for recruitment purposes only.

Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison's watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication. BOUTIQUE DIRECTOR FLAGSHIP BOUTIQUE GINZA - TOKYO - JAPAN HOW ARE YOU MAKING AN IMPACT? YOU ACHIEVE SUSTAINABLE BUSINESS AMBITIONS BY CULTIVATING LASTING CLIENT'S RELATIONSHIPS BUILT BY PASSIONATE AND HIGH PERFORMING TEAM. PURPOSE The main purpose of the Boutique Director is to drive continuous growth of the Maison's boutique performance and key results. The Boutique Director is fully responsible for the management and performance of the boutique and is a key contributor in seeking new business opportunities. The Boutique Director is expected to act as an entrepreneur and as a Brand Ambassador for the Maison. She / he commits, dedicates and takes proactive and strategic actions towards their responsibilities and duties. Thanks to strong technical, interpersonal and managerial skills and an entrepreneurial mindset, the Boutique Director is accountable for meeting sales objectives, building long-lasting and loyal client relationships and assembling and leading a top-notch boutique team. WHAT ARE YOUR KEY RESPONSIBILITIES? ACHIEVING SUSTAINABLE BUSINESS AMBITIONS: Sales performance and growth: Ensure boutique objectives achievement (turnover, clients portfolio development...) Exceed boutique budgets in accordance with brand retail strategy. Maximize profit by controlling & minimizing costs. Strategic planning and execution: Together with Commercia Director, Retail Manager, Sales Manager, co-build the boutique vision and targeted budget. Build boutique action plan to reach boutique targets. Support the implementation of the boutique business plan and action plans. Strong collaboration in events with Marketing team and Supply team for the boutique activations success. Plan and implement monthly meetings and actions. Performance monitoring and analysis: Monitor performance and KPIs, identifying trends and opportunities for improvement. Regularly analyze and question sales figures with management to further refine future sales projections and ensure maximum market satisfaction. Market intelligence and adaptability: Follow market trends, competitor activities, and customer insights to identify growth opportunities and inform strategic decision-making. Maison representation and advocacy: Represent Jaeger-LeCoultre as a brand ambassador within the local community, building relationships and enhancing brand visibility through strategic partnerships and events. Enhance Local network. Act as the "face" of the Boutique and as Brand Ambassador in and outside of Boutique. Build Brand and Boutique awareness and equity. Demonstrate brand ambassadorial skills, at any given time, with partners or local dignitaries. Compliance and risk management: Ensure compliance with Group's policies & Maison's commercial rules. Guarantee that retail procedures are respected (selling, customer services, stock management, security...). Ensure all team is aware about latest procedures and tools capabilities. Comply with Group and Brand procedures. Identify issues and propose different solutions so that boutique operations run flawlessly at all times. Actively ensure accuracy of monthly, quarterly and yearly stocktaking and quality control. Actively ensure all measures to avoid stock discrepancies at all times. Safety and security: Oversee the safety and security of the team, inventory, and premises, implementing and maintaining robust security protocols. Protect employees and customers by providing a safe and clean store environment. Inventory management: Manage inventory levels, ensuring optimal stock availability while minimizing losses and discrepancies. Transparent communication: Provide clear vision of the boutique and transparent feedback to your management, building trust and challenging partnership. Ensure timely reporting of sales (daily, monthly). Identify strengths and weaknesses in existing operation to define action plans for implementation. BUILDING A PASSIONNATE AND HIGH PERFORMING TEAM: Inspire and motivate: Cultivate a positive and collaborative work environment that fosters team morale, passion, and productivity. Engagement and development: Implement strategies to enhance team engagement and motivation, fostering a culture of excellence and continuous improvement. Transfer and maintain the sense of belonging and pride in working at Jaeger-LeCoultre. Organize team activities and cultivate team spirit. Performance management and coaching: Set individual sales targets and monitor performance. Conduct regular performance reviews and provide constructive feedback. Conduct one-to-one coaching for each team member to define and commit on individual action plans. Ensure coaching of each boutique team member and collective objectives, via (but not limited to) team meetings, on the job trainings, appraisals, anticipation of training needs, distribution of tasks, and feedback on expectations. Scheduling and resource optimization: Organize boutique team roaster to optimize staffing levels and ensure exceptional client service. Identify and share recruitment needs to local management. Effectively integrate new team members. Plan to assemble the top-notch team. Source potential candidates, recruit, on-board and train new staff as a part of "family" from day 1. Monitor the team and take necessary Human Resources decisions to restructure the team. Training and expertise: Address training needs and implement training programs to enhance product knowledge, sales techniques, customer service skills, and Maison storytelling. Team communication and collaboration: Animate the team (prepare briefings & share information), fostering open communication and collaboration. Lead the Boutique team by explicitly communicating objectives, responsibilities, results, brand standards and procedures. Assign tasks, track and communicate. CULTIVATING LASTING CLIENT RELATIONSHIPS: Client advising: Demonstrate leadership by playing an active role inside and outside the boutique through hosting clients, and ensure best personalized client experience is provided. Define boutique navigation scenario and mobilize Sales Associates on the sales floor. Direct and support the team to competently deliver Lange selling ceremony using appropriate brand verbiage, behavior and tools. Elevate the client journey: Ensure the boutique environment is meticulously maintained to provide a welcoming and luxurious experience for all clients. Coordinate omni-channel activities to ensure a seamless client journey. Responsible for maintaining a high level of display, visual merchandising, and Boutique condition and environment, in coherence with Brand guidelines. Client relationship management: Implement and manage CRM strategies to cultivate and expand the boutique's client database, driving repeat business and brand loyalty. Ensure proper execution of the clienteling strategy within the boutique team. Generate the interest of target prospects and convert to boutique customers. Develop specific programs to acquire new high potential customers and build a sustainable client network within the area, mainly in Ginza and over Japan. Manage clients' lifecycles. Maintain on-going relationships with clients as a part of "family". Ensure special attention to existing and new VIP customers to maintain their loyalty. Identify opportunities and propose clientelling strategy using iCM. Obtain, input, update client information and track clientelling tasks of Sales Associates. Identify current and future customers' requirements by establishing rapport with potential and actual customers and other people in a position to understand service requirements. Personalized service: Empower the team to provide personalized and attentive service, anticipating client needs and exceeding expectations. Individually handle with care client complaints and immediately report to regional office any boutique, brand or product related issues. Follow up and coordinate individual repairs and customer service related matters. REGIONAL AND INTERNATIONAL COOPERATION: Develop agile communication and increase cooperation with other boutique managers in the same region. Eliminate unproductive territorial tensions and frictions among Jaeger-LeCoultre boutiques and boutique teams. Participate in the Lange international retail community activities. Share insights, opportunities and best practices to increase the overall retail performance and nurture a supportive Jaeger-LeCoultre retail culture.Customer service excellence: Ensure the team provides the best customer service-related activities, ensuring prompt and effective resolution of client inquiries and concerns. Provide support for complex customer service issues, managing escalation when needed. WHAT ARE YOUR DRIVERS? Result-oriented and demanding Self-driven and can act in a low pace environment Curious Humble Passionate Proper sense of luxury and pay attention to details and excellence Passionate about creating exceptional client experiences and fostering a culture of hospitality. Strong CRM minded Strong Clientelling Strong team player, empathetic Strong organizational and problem-solving skills QUALIFICATIONS 7+ years of relevant work experience in luxury retail management and boutique operations with direct reports, Watches experience will be advantageous but not mandatory Strong interpersonal and people management skills Strong local network of clients and excellent in client management Results-driven Fluency in written and verbal English and Japanese, other languages are beneficial WHAT DO YOU BRING TO THE TEAM? Proven experience in luxury retail management Leadership, involvement and creativity in monthly events Excellent leadership and team management abilities Excellent communication, interpersonal, and presentation skills Fluency in Japanese and English WHAT DO YOU BRING TO THE TEAM? Impactful role, having a significant relevance for the regional brand success Luxury brand experience, offering the opportunity to work with high-value timepieces and clientele Competitive compensation and benefits package (details to be shared at offer stage) Continuous learning and career development opportunities International exposure through regional and global events and projects