Retail Coordinator

国 :
都道府県 :
都市 :
東京 本社
カテゴリー :
雇用形態 :
就業形態 :
職歴 :






Daily retail operations of existing stores
• Coordinate with the Retail Operations manager to ensure monthly rosters provide adequate staff coverage and satisfy labour cost thresholds.
• Answer all enquiries from Aesop Retail stores and counters in the absence of Retail Operations Manager.
• Support consultants at store and counter level on a daily basis.
• Update the Aesop Operational Manual when required and distribute to stores and counters.
• Assist in the calculation of both store and counter staff incentives and complete entry of sales figures into spreadsheets.
• Coordinate each retail stores and counters’ orders, including arranging their order calculator
• Meet weekly with Retail Operations Manager to provide an update on activities and tasks completed and pending
• Maintain a register of, and planner for, regular maintenance tasks required at each retail door that is reconciled against the relevant financial budget
• Ensure that maintenance tasks, including preventive maintenance, are carried out according to the plan on time and on budget
• Manage and fulfil requests from store and counter managers for consumable items (eg: stationery, linen, light globes)

Online Sales Operation and Customer Support
• The person is accountable for daily online sales operation including Tier 1 support of the customer inquiries and operational system maintenance.

Reports and Analysis
• The reports and analysis requirements for the person may include and is not limited to: weekly sales report, monthly sales summary, monthly sales and consultant review, monthly inventory level summary.


Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields.

Our organisational culture is entirely unique, distinguished by an uncommon blend of courtesy, cordiality and intellectual energy. We seek those who can bring a wealth of life experience and inspired ideas to our table.